POSITION SUMMARY & SCOPE:

At Post University we embrace and facilitate each student’s quality of life improvement through higher education. The Investigative Compliance Auditor is responsible for assisting the Regulatory Compliance Department in performing the investigation of suspicious activity related to student application for admission and financial aid, academic integrity issues and to deter and prevent instances of dishonesty and potential, fraud while strengthening internal controls.

PRIMARY ACCOUNTABILITIES:

BEHAVIORIAL EXPECTATIONS (See Attached: The Post Way of Life – Associates’ Daily Commitments)

EXECUTION OPPORTUNITIES

• Collects and analyzes data for individual cases of suspicious student activity including applications for admissions, financial aid, and academic activities.
• Collects and analyzes data to detect control weaknesses, fraud, or non-compliance with laws, regulations, or Post University policies and procedures.
• Works closely with the Information Technology (IT) security team to develop reliable resources for detecting suspicious activity.
• Evaluates business risks and makes recommendations and consults with management to address control weaknesses.
• Evaluates system weaknesses as related to student applications, attendance, and academic integrity.
• Works cooperatively with all departments to develop appropriate corrective action for control deficiencies; works with departments on implementation plans and advises management to ensure implementation of the corrective actions.
• Finalizes audit work including summarizing and communicating results, through means of written reports.
• Prepares internal reporting documentation or submission to outside agencies.
• Maintains reporting depository of open/closed case files.
• Assist external partners with the collection of documentation. Examples of external partners are, but not limited to: Student Loan Servicers, BankMobile, Connecticut Department of Education, US Department of Education, etc.
• External Complaints/Internal referrals
  • Receive and review all external complaints and internal referrals for information and inquires
  • Review student records to determine:
    • Attendance history
    • aid received
    • similarity to other students re: addresses, IP addresses, emails addresses and telephone numbers, references on institutional and government documents
    • telephone activity to/from student and associates
    • notes in CNS concerning student activity
    • other items
• Develop system of internal controls to cross-check
  • IP addresses
  • Telephone numbers
  • Street addresses
  • Email addresses
  • References on institutional and government documents
• Develop policy and procedures manual for fraud detection process
  • Provide cross-training to all compliance associates
  • Provide training to all associates to detect suspicious activity
• Attend internal auditor/fraud detection training
• Performs other duties as assigned.

ESSENTIAL FUNCTIONS:

• Test development, implementation
• Attention to detail
• Effective communication to garner understanding to different levels of the organization
• Possess a basic understanding of federal student aid processes, government policies, procedures, regulations, and laws.
• Possess a basic understanding of Admissions, Registrar, Advising, Academics, Student Account functions.

MINIMUM QUALIFICATIONS & COMPETENCIES

• Bachelor’s degree is preferred; however, an equivalent combination of education, experience, or training can be substituted for the bachelor’s degree.
• Minimum of 3-5 years’ experience conducting performance, compliance information systems, operations, financial or risk assessment audits.
• Previous experience in a higher education position such as audit, Information technology, security controls.
• Ability to adapt quickly to changes in rules and regulations
• Ability to establish and maintain positive working relationships with associates at all levels of the University.
• Ability to plan, organize, and implement assigned responsibilities and to work well under pressure to meet established deadlines.
• Ability to work accurately and efficiently in a high-volume environment with interruptions.
• Skilled in communicating respectfully, sensitively, and effectively with people at various levels within an organization.
• Ability to work alone or in a team-oriented, objective focused environment.
• Must have excellent PC skills and be proficient in Microsoft Office, Internet applications, and database software.
• Must possess excellent oral and written communication skills.
• Ability to use tact and discretion in handling confidential information.
• Must be a self-starter with the ability to multi-task.
• Current hours of operation to be determined to support business need