Room Attendant

Full Time
Kapaa, HI 96746
Posted
Job description
Job Details

Description

This position is full time and will require some flexibility with working weekends.

Essential Functions and Responsibilities of the job include but are not limited to:
  • Adhere to Pacifica’s Pure Stay guidelines to ensure the health, safety and comfort of our team
members and guests.
  • Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific
guidelines
  • Maintain a friendly, cheerful and courteous demeanor at all times, while providing
personalized service to hotel guests.
  • Communicate effectively with guests and fellow team members.
  • Clean guest rooms to Company standards including but not limited to making beds, dusting,
vacuuming, cleaning bathrooms completely, wiping down walls, etc.
  • Clean rooms within the minutes-per-room guideline established by the Executive
Housekeeper and General Manager.
  • Follow Company policy for room amenities.
  • Turn in all items left in guestroom to manager immediately.
  • Maintain complete security of master room key. Return the key at the end of shift.
  • Never leave the property with key.
  • Report any maintenance items that need immediate attention.
  • Assist with laundry as needed.
  • Report any missing/found articles or damage to the Executive Housekeeper.
  • Provide assistance to other team members and departments to contribute to the best overall
performance of the department and hotel.
  • Perform other duties as assigned, requested or deemed necessary by management.
***Management retains the discretion to add or change the duties of the position at any time***

Qualifications

Skills

Preferred

Patient
Novice

Behaviors

Preferred

Team Player : Works well as a member of a group
Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

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