Job description
Description of Duties:
- Greet customers with a positive and helpful attitude. Excellent customer service is our goal. Electronic equipment is not allowed on the sales floor without permission from the manager.
- Ascertain customer’s wants/needs. Ensure that customers receive excellent service.
- Be familiar with merchandise and be able to answer questions honestly and thoroughly.
- Maintain inventory and other records related to sales (i.e. sales receipts, delivery forms).
- Stay updated on sales promotions and store policies on payment, exchanges, security practices, etc.
- Recognize security risks and thefts and handle situations appropriately.
- Clean/dust all furniture, shelves, accessories and other items in the showroom.
- Assist with merchandising vignettes and keep inventory circulating to keep floor looking fresh so that returning customers see a new perspective on each visit.
- Make sure that all inventory items are marked, tagged or priced appropriately.
- Compute sales prices, process cash and operate credit card machine.
- Keep copier, printer and other machines filled with paper and toner.
- Bag, package, wrap purchases as necessary.
- Adhere to an agreed upon schedule as arranged between employee and manager to assure that the store will be adequately staffed during store hours, including Saturdays.
- Any extra projects as assigned.
- Answer phones. Take messages for other furniture employees, help keep employee common areas tidy, and other housekeeping duties to keep showroom looking neat and clean.
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