Job description

Sales Engineer

About Us:

Allivet is a leading pet pharmacy providing quality pet medication, veterinary supplies, and strategic partnership solutions to customers through retail and e-commerce channels since 1992. The company has a vibrant and growing direct-to-consumer business and a market pioneering ‘PetRx-as-a-Service’ platform business that is growing rapidly with marquee customers such as Tractor Supply. The company has a robust pipeline targeting the Food, Drug, Mass Retail, and Pet Specialty markets.

Headquartered in Miami, FL, Allivet has one of the largest pharmacy fulfillment footprints with three locations across the U.S. and a world class prescription verification service that ensures customer satisfaction. The company is poised for unprecedented growth due to its unique position in the pet pharma market as the only player to serve all the members in the prescription fulfilment ecosystem via large retailers, veterinary clinics, and online pharmacies.

Job Overview:

We are looking for a fully remote Sales Engineer who will serve as a liaison in the sales process when complex and technical equipment or services are involved. The Sales Engineer will be a key role in ensuring our prospects and customers have a high-quality experience. The Sales Engineer will also ensure that our products and integrations are running smoothly.

Duties/Responsibilities:

• Consults with existing and potential partners to assess and understand project needs and requirements.
• Assists with the drafting of presentations and other documentation and materials that explain products and services to partners.
• Provides expertise and support to sales teams to communicate IT tech developments, project timeline and bottlenecks and how to align with the business.
• Assists prospects and customers with Business Assessment (POCs, Pilots).
• Helps eliminate bottlenecks by working cross functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line.
• Collaborates closely with Product Marketing and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.
• Collaborate with marketing and customer success teams as a product expert and driver of the future of the solution.
• Proposes improved materials or products to partners and explains benefits of changes.
• Provides support to both internal and external stakeholders and resolves problems with technical drawings, mapping and scoping.
• Partners with the sales team to configure demos that solve challenges faced by prospects to increase the efficiency and likelihood of success of the sales process.
• Performs other duties as assigned.

Required Skills:

• 2-4 years of sales engineering, (pre-sales), or other relevant work experience.
• Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems.
• 2+ years in a similar role in SaaS sales engineering, pre-sales, or implementation
• Understanding of security and privacy pertaining to SaaS systems.
• Excellent verbal and written communication skills.
• Excellent sales and customer service skills with a proven ability to explain technical products to non-technical audiences.
• Ability to apply engineering, technology, or other related principles to product sales.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor’s degree in Engineering or field related to products and services being sold preferred.
• 2-4 years of related product or sales experience required.
• Experience with Salesforce Commerce Cloud or other E-commerce platforms
• Experience in ERP Application
• Experience with API
• Experience presenting technical demos of custom solutions

Salary & Benefits:

The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, vision, short-term/long-term disability, 401K, and PTO. Allivet is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Pre-sales: 2 years (Required)
• SaaS: 2 years (Required)
• Salesforce: 2 years (Required)
• ERP systems: 2 years (Required)

Work Location: Remote

abouteureka.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, abouteureka.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, abouteureka.com is the ideal place to find your next job.