Job description

One of our clients is looking for talented and highly motivated Data Management Coordinator (CRM). Please send your resume if you would like to pursue this opportunity and you authorize Infosoft to represent you for this position.

Here are job position details for your review:

Job Title: Sales Support Operator 1
Duration: 12 Months
Location: Knoxville, TN

Note: Must pass a background check and drug test with minimum education qualification of High School Diploma

This position is for the Healthcare Diagnostic division.

This position requires Contingent Workers to be fully vaccinated against COVID-19 unless they are granted a medical or religious exemption.

• Attends and supports sales projects.
• Handles requests from the sales organization.
• Acquire and maintain customer data in CRM and all appropriate databases on an ongoing basis

Coordinate and Review data files with field sales and evaluate for usability, quality, and content to perform required steps for:

• opportunity management
• quoting and contract documents
• Onboarding
• Coordinate with Field Sales to obtain required documents (i.e., contract, COF, RAML, W-9) to onboard customers
• Clinical Trial Maintenance
• Ability to quickly learn, understand and implement changes to key process workflows
• Initiate frequent and regular contact with internal and external customers to perform all required tasks
• Documents processes and procedures as required, this may include both internal and external documentation
• Ability to successfully complete Product Knowledge Assessments for all products and/or services and stay current on required training
• Other duties as assigned

Customer Services:

• Selects from among clear choices based upon defined procedures and practices, to address changing work situations appropriately.
• Unexpected situations, however, typically needs technical assistance or authorization. Deliver a full range of services in a defined and focused technical or administrative area of work, while clear input/output relations and generic and /or work-specific guidelines, and procedures are given or available. Positions need a basic level of theoretical and practical know-how, skills, and typically some level related years of experience, in specialized processes, techniques, and systems used in an office.
• Work routines are repetitive by nature, but may take some seconds to some minutes each.
• + up to 1 year of experience needed Basic knowledge and experience of principles, procedures, work routines, and skills in the related field of work, gained through a structured and focused two-year vocational training period.
• +Sales application, CRM knowledge

Knowledge, Skills, and Abilities:

• Extremely high attention to detail with a focus on quality
• Exceptional time management skills
• Strong oral and written communication skills
• Proficient with Microsoft Office products, especially Excel
• Ability to work individually and as part of a team
• Must possess a high level of integrity, work ethic, and self-discipline

Job Types: Full-time, Contract

Salary: $20.00 - $24.00 per hour

Schedule:

• 8 hour shift

Work Location: On the road

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