Job description

Salesforce Business Systems Analyst

Responsibilities:

• Work with business partners to understand their functional and technical requirements to engineer Salesforce based solutions
• Aid in identifying, documenting and implementing process improvements in business areas
• Perform analysis and research in support of requirements definition for high level scoping of projects
• Prepare documents such as: BRD, solution diagram, use case list, process flows, functional design, wireframe, user stories, object description, training materials, and guides
• Create and present requirements documentation to wider technology team and cross functional business partners
• Perform various testing and QA functions as necessary. Work with developers to ensure that development is in accordance with requirements.
• Report back to user community with regular status updates
• Assist in user acceptance testing, change management, and user training
• Design data migration plan and prepare data mapping.

Requirements:

• Salesforce Admin Certificate (201)
• Minimum 5+ years experience with Salesforce.com platform as Business Analyst
• Strong experience in at least 2 end to end Salesforce implementation (Sales Cloud preferred)
• Must possess excellent communication and people skills
• Must be able to filter and assess actual business need versus perceived need
• Must know how to ask perceptive questions that result in uncovering business pain points and goals
• Demonstrated analytical skills and comfort with data, metrics and statistical methods
• Comfortable working with ambiguity

Job Types: Full-time, Contract

Pay: $80.00 - $95.00 per hour

Schedule:

• 8 hour shift

Work Location: Remote

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