Schedule Coordinator

Full Time
Rutland, VT 05701
Posted
Job description

VNA & Hospice of the Southwest Region of Rutland, VT is looking to hire a full time Home Care/Hospice Schedule Coordinator in Rutland. Would you like to work for a caring and supportive medical company that values its employees? If so, please read on!

This Scheduler Coordinator position earns a competitive wage. We also offer great benefits, including health, dental, vision, life insurance, short and long-term disability, a 401(k) plan with employer match, continuing education tuition assistance, and a CEU work course. If this sounds like the right opportunity for you, apply today!

ABOUT VNA & HOSPICE OF THE SOUTHWEST REGION

Based in Vermont, we are a non-profit home health and hospice care agency that delivers a wide range of advanced medical care with compassion, dependability, and expertise to people of all ages. Our mission is to provide the best care for every person in Southwestern Vermont and to put a little more heart and soul into healthcare along the way. We strive to give customized care to individuals with chronic diseases and conditions as well as those who need short-term care. For our services, we have been recognized as one of the nation's top 100 performing home health agencies by HomeCare Elite.

A DAY IN THE LIFE OF A HOME CARE/HOSPICE SCHEDULE COORDINATOR:

The schedule coordinator is responsible for scheduling home care visits by direct staff utilizing the current software scheduling system, and for other scheduling related duties. In addition, the home care scheduler is responsible for providing administrative support to the clinical managers.

  • Ensures new orders are generated throughout the day for all disciplines. Generates orders at the end of the day in preparation for the following day's schedule.
  • Understands visit frequencies and certification periods in order to problem solve and schedule appropriately.
  • Ensures all visits are properly labeled to identify type of visit needed, including prn visits.
  • Reviews and assigns all open visits to direct care staff using the scheduling systems functionalities.
  • Utilizes the scheduling system's functionality to assign direct care staff as case manager. Reports to Clinical Manager inability to assign case manager.
  • Ensures visits are canceled appropriately when patients call to cancel, and communicates with appropriate staff member of cancellation.
  • Receives notification of direct care staff's unscheduled absences daily. Identifies open visits and reassigns visits using clinical manager support as needed.
  • Generates patient schedules at specified timeframes to determine all future open visits that have not been assigned to direct care staff. Assigns open visits to appropriate staff using the systems functionality.
  • Generates patient schedules at specified timeframes of all past assigned visits that are open and have not been completed. Able to use Clinical Explorer and the Missed visit report to cancel the visits and creates a note stating reasons why.
  • Tracks and produces a variety of statistical data reports, including, but not limited to, open visits, etc. Data is accurate and complete and produced in accordance with designated timelines and/or as requested to assist the Clinical Managers.

QUALIFICATIONS:

  • High School diploma or equivalent required. Successful completion of an accredited LNA program preferred.
  • Two years of hands-on home care experience required.
  • Must have demonstrated computer skills.
  • Valid Vermont State Licensed Nursing Assistant license preferred.
  • Valid state driver's license required.

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