Job description

We are looking for a Scheduling Coordinator to join our team at BrightStar Care of Maple Grove & Andover! Our Scheduling Coordinator helps communicate schedules and information between our clients and care team professionals, building schedules, confirming changes, and overseeing field staff performance and reliability. They help with day-to-day office operations of our home care agency, including but not limited to: answering the phones, taking intake calls, filling open shifts and call-offs, uploading documents to client or employee files, supervising field staff administratively, and communicating with our nursing team. This position will be in-office during our office hours Monday thru Friday.

Are you looking for a home care job where you can make a difference in people’s lives? Do you want to work for a home care agency that truly cares about you? Here is where you can shine. Come work for us and see how BrightStar Care of Maple Grove & Andover employees uphold A Higher Standard.

What We Offer:

• 401(k) with match
• Employee Referral Bonus
• Paid Time Off
• Weekly Pay with Direct Deposit
• We promote from within
• Every BrightStar Care location is independently owned and operated

Responsibilities

• Customer/client care – effectively manages the customer care procedures and serves as point of contact for client/customer relations.
• Scheduling and care coverage – supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime.
• Communicate schedules and changes to clients.
• Assists with the intake of new clients and informs potential clients of our services.
• Assists the Director of Nursing with assessing the competency of staff to promote quality, continuity and safety of a client’s care.
• Supervises, educates and coaches other field personnel, as directed by the Director of Nursing.
• Share responsibility of the on-call phone rotation on nights/weekends for questions from field staff and clients.

Requirements

• High School Diploma required.
• Proficient in MSOffice (Outlook, Word, Excel, and PowerPoint).
• Flexibility and good time management skills.
• Scheduling experience preferred.
• Excellent organization, planning, and project management skills.
• Strong customer services and communication skills – verbal and written.
• Valid driver’s license; valid state required proof of auto insurance.
• Transportation to meet the needs of position and scope of job responsibilities.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Paid time off

Schedule:

• Monday to Friday
• On call

Experience:

• Medical terminology: 1 year (Preferred)
• CNA: 3 years (Preferred)
• LPN: 2 years (Preferred)
• Customer service: 5 years (Required)

Work Location: In person

abouteureka.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, abouteureka.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, abouteureka.com is the ideal place to find your next job.