St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues to be a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.

St. John’s has been an integral part of the community since the 1890's and its’ commitment to provide the community with the most advanced medical services available continues to be the hospitals’ vision, mission and value. St. John's Riverside Hospital built itself around an early foundation of nursing and community service. In 1894, the Cochran School of Nursing, the oldest hospital-based school of nursing in the metropolitan area, was founded, thus making the St. John's Nursing Staff more than just the backbone of the hospital, but the heart and soul. St. John’s dedicated nurses give superior attention to those who need it most with a strong emphasis on patient and family-focused nursing care.

St. John’s Riverside Hospital staff is committed to making life better for all patients. The hospital continues to elevate the services provided with the goal of increasing the quality of life for all who entrust St. John's Riverside Hospital to their care.

Personalized care together with advanced technology is what it means to be Community Strong

The Secretary/Receptionist is responsible for all secretarial duties for the appropriate functioning of the Physical Therapy Department including.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
1. Responsible for a pleasant greeting, making all interactions as positive as possible for a supporting and satisfying experience for all and not limited to patients, caregivers, physicians, therapists and all hospital staff as necessary.
2. Handles all patients accounts inquiries, both personal and through telephone calls; schedules and confirms all appointments for physical therapy department.
3. Confirms and verifies patients' insurance and request authorization, if necessary, makes sure that doctors’ orders for physical therapy treatment are up to date in accordance to procedures.
4. Maintains patients' charts and registers all patients to guarantee accurate data entry into
Meditech system. Entry of all pertinent information and data, charges, abstracting, authorizations and scans all information into every patient's account.
5. Maintains and reviews all accounts, confirm ICD 10 codes for billing while providing support to the billing department with necessary information to accurately process accounts.
6. Collects insurance co-payments, co-insurance and other patient financial responsibilities and enters it appropriately in-patients accounts and submits all receivables to the cashier for processing.
7. Maintains and reviews patients' accounts in compliance with Medicare guidelines and procedures, complying with Plan of Care submission to doctor's offices for signature.
8. Treats everyone with utmost respect and esteem while demonstrating sensitivity and compassion to all patients and observing patients' and staff rights and confidentiality.
9. Maintains and preserves a cooperative and supportive working relationship with department staff in the performance of their duties.
10. Facilitates and assists in purchasing and ordering of supplies needed by the department.
11. Attends all required hospital in-service programs. Follows and adheres to all HIPPA guidelines and procedures.

12. Follows St. John's Riverside Hospital attendance policy. Regular attendance and timeliness are required in your job. This includes the following:
a. Being at the workstation ready for work by the start of the shift
b. Taking only the time allowed for breaks
c. Remaining at work during the entire shift, unless excused by a supervisor
d. Leaving promptly at the end of the shift, unless given permission from supervisor to work past assigned time.
e. Provide 24-48 hours’ notice if not able to present for work during regular shift the next day, acceptable means via telephone and or SJRH email to supervisor and or other member of the management or a verifiable emergency means notifying/informing the department that it would be impossible to come in for work. A telephone call to the supervisor or any other management staff for tardy start is expected.

Graduate from high school or secretarial school is required.