Job description

As a Senior CRM Administrator with OMES you will enjoy:

• Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
• A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.

Job Details

• Full-time 40-hour work weeks.
• Supports the Department of Human Services for OMES.
• Salary based on experience and education

Responsibilities

• Building and supporting complex and high-performance software systems
• Building and maintaining reports with Salesforce and/or external solutions like Google Looker
• Strong attention to detail, organization skills and excellent problem-solving skills
• Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
• Ability to manage multiple parallel projects and delivering quality releases on schedule.
• Curious with an appetite for learning and supporting multiple teams.
• Demonstrated understanding of and experience with Salesforce.com architecture and click configuration solutioning (e.g. when to use UI Flows or Workflows over Apex Code)
• Ability to design, configure, test, debug, and maintain software applications

Physical Demands and Work Environment

This position works in a comfortable office setting with a computer for a large percentage of the workday. The noise level in the work environment is usually mild. Occasional travel may be required.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, MIS/CIS or related experience
• A minimum of three (3) years of administration and click configuration experience with Salesforce.com developing in the Salesforce Lightning Experience with Service Cloud and/or Public Sector Foundation Cloud

Preference will be given to candidates who possess

• Understanding of advanced security configuration including Salesforce Shield.
• Experience with Git Version Control Systems and Continuous Integration / Continuous Delivery (CI/CD) workflows within Salesforce (e.g. Jenkins, Gearset, Copado)
• Good understanding of JavaScript and/or Python
• Good understanding of SQL and Analytics
• Experience working in an Agile/Scrum
• Experience supporting Marketing Cloud or other Marketing Automation systems.

About OMES

The Office of Management and Enterprise Services provides excellent service, expert guidance and continuous improvement in support of our partners’ goals. We are a highly qualified workforce committed to serve those who serve Oklahomans and make government run in the most efficient, innovative manner possible.

OMES is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.

Please apply through our website: https://okgov.wd1.myworkdayjobs.com/okgovjobs/job/Oklahoma-County/Senior-CRM-Administrator_JR4059

Job Type: Full-time

Pay: Up to $100,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Oklahoma City, OK 73105: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• VMWare: 1 year (Preferred)
• Linux: 1 year (Preferred)

Work Location: Hybrid remote in Oklahoma City, OK 73105

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