The Hilton Anatole in Dallas, TX is where you make your name with Hilton! With 1,600 + guest rooms and 600,000 square feet of meeting space, this is the place for groups in Dallas!
The Director of Events is adding to the team! We are looking for a Senior Event Manager to join us to detail and execute our large groups and make memories come true for our clients!The ideal candidate will have 2+ years as a Senior Event Manager within the hotel industry, great personality, driven to succeed, and passionate about creating memories for our guests! Ideally looking for someone with knowledge of Delphi. FDC and room forecasting. Come be a part of this amazing Resort property in the heart of Dallas!
Position Statement
As Senior Event Manager you will be responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner primary contact following turnover on property and is responsible for his/her experience.
Position Summary
As a Team Member in this role, you will be responsible to:

• To organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
• Demonstrate knowledge of job systems, products, booking systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
• Participate in customer site inspections and assist with the sales process as necessary.

• Hilton is proud to have an award-winning workplace culture ranking#2 Best Company To Work For in the U. S.

• Access to your pay when you need it through Daily Pay (Based on hotel)
• Complimentary Parking
• Complimentary On Property Health Club usage
• Complimentary Team Member Lunch
• Quarterly Team Bonus Incentive Opportunities, Uncapped!
• Health insurance
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

• : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

• Please note, benefits may vary depending on the classification and union status of the position.