About The Role

Our AOers are the nuts and bolts of AO. Here in the People team, it’s up to us to create a brilliant people experience - it’s our priority in everything we do.

As a Senior People Partner, communication skills will be your bread and butter. You’ll be influencing decisions, facilitating workshops, and making sure our culture is always at its best. We’ll also look to you to support leaders across the business with their own development as well as those around them.

You’ll report directly to Mark, our Lead People Partner. He has a great sense of humour and is found around our Bolton office solving problems.

We know we work better when we’re together, so all our AOers come into the office Monday to Friday. We collaborate more easily, have continual conversations, we’re more creative, and give better support, and all this makes us more motivated and even better at what we do.

Here's What You Can Expect To Be Doing

• Building strong and credible relationships across the Leadership teams, working collaboratively to enable a strength-based, high-performance culture
• Enabling our Senior Leaders to be the best they can be, through development, commercially focused support, and problem-solving that generates a high performance
• Working collaboratively across the full people team and leading impactful business-wide projects and programmes
• Coach, guide and support the Senior Leadership teams to enable a brilliant AOer experience, from attraction, joining and all the way through to talent & succession management - ensuring the AO experience puts the customer at the heart of everything we do.
• Providing commercial insight to influence and identify opportunities, developing initiatives and programmes that drive value for our customers
• Getting stuck in and having a passion for continuous improvement to truly make a difference

A Few Things About You

• Makes time to get to know individuals, listens, and builds understanding of their skills, interests, and motivations, to work together effectively
• Always considering the bigger picture, observing connections, probing, and asking ‘why’?
• Demonstrates the ability to consider the bigger picture and understand the full impact of changes on AOers and the business
• Demonstrate the ability to understand data and information quickly. Use information, insights, and your knowledge to identify options and create impactful solutions
• Takes ownership and has a passion for continuous improvement and a desire to truly make a difference. Pragmatic and able to achieve the needs of the business through the effective decision making
• Down to earth, using common sense and your knowledge & experience to solve problems, quickly creating a reputation as a trusted partner
• Demonstrates determination, resourcefulness, resilience, and commitment to delivering the best results
• Acts with integrity, and impartiality and handles emotive issues with sensitivity
• Promotes a learning approach to decisions and activities

Our Benefits

We’ve designed our benefits to cover everything from big moments to little helps. As well as all the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the things that matter.

• 25 days holiday - earn more days the longer you’re with us, with the option to buy more too!
• Carry any leftover annual leave into the next holiday year
• Staff discount at ao.com & discounted gym offers
• Free on-site breakfast
• £200 annual attendance bonus
• Enhanced Maternity, Paternity and Adoption Packages
• 2x fully paid charity days a year
• Internal first approach to recruitment - you get first dibs on any new jobs across the business
• We have a 9% non-contributory Pension for WL3
• This role comes with Car Allowance, PMI cover, and AOIP Scheme

To see all our benefits and perks, visit our AO Benefits page.