Senior Program Officer

Full Time
Denver, CO 80203
$66,444 - $96,780 a year
Posted Just posted
Job description
Department Information



THIS POSITION IS OPEN TO CURRENT RESIDENTS OF COLORADO ONLY

THIS ANNOUNCEMENT WILL REMAIN OPEN UNTIL
5:00 PM ON WEDNESDAY MAY 17 TH 2023.

This position will have remote and hybrid workplace options available but will still be required to report to the listed address at the discretion of the supervisor and based on business need.

The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs. This is a values-driven organization, committed to accountability, agility, collaboration, and respect.
We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

In addition to rewarding and meaningful work, we offer excellent benefits:
  • Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

  • Medical and dental health plans
  • Employer supplemented Health Savings Account
  • Paid life insurance
  • Short- and long-term disability coverage
  • 11 paid holidays per year plus vacation and sick leave
  • BenefitHub state employee discount program
  • MotivateMe employee wellness program
  • Excellent work-life programs, such as flexible schedules, training and more
  • Access to participate in employer-supported employee affinity spaces
  • RTD Eco-Pass Commuter Program
  • Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs

Our agency website: Colorado Department of Labor and Employment
CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our
website: https://sites.google.com/state.co.us/disability-hiring-preference/home
PLEASE NOTE: With the beginning of this program, CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviews.

Description of Job

Pay for this position:
$31.94 - $46.53 Hourly
$2,555.54 - $3,722.31 Biweekly
$5,537.00 - $8,065.00 Monthly
$66,444.00 - $96,780.00 Annually


The Hearings Officer position is part of the Division of Unemployment Insurance, Appeals Unit. This position provides a means for an interested party to appeal an adverse lower-level agency decision and have a full and fair hearing related to processing unemployment insurance benefits. This position creates the only record allowable in any appeal to higher authorities.

The hearing officer is responsible for developing evidentiary records based on legal and internal requirements, and for ensuring all parties are afforded due process. The hearing officer prepares each docket for hearing by reviewing electronic case files to identify legal issues, potential procedural concerns, and relevant laws. During the hearing, the hearing officer develops the record by instructing parties in procedural requirements, questioning witnesses, facilitating cross-examination, and ruling on documentary submissions and objections. The hearing officer then analyzes testimony and documents in the record to issue a written decision based upon statute, regulations, case law, and Federal timeliness and quality requirements.

After minimum qualification screening, the comparative analysis process for this position will involve an open-book written exam covering portions of the Colorado Employment Security Act, Regulations Concerning Employment Security, USDOL Handbook for Measuring UI Lower Authority Appeals Quality (ET No. 382, 3rd edition), Colorado case law related to unemployment insurance, and decision writing. You will have from 8AM on May 26th, 2023 - 11:59 PM May 31st, 2023 to complete and return to me. Please return all written exams to jennie.murphy@state.co.us

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

MINIMUM QUALIFICATIONS:

Substitutions:

Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.

A JD degree from an accredited institution will substitute for two (2) years of the required professional experience.


Education and Experience:


Bachelor's degree from an accredited institution in any field of study related to the work assignment.


AND

Three (3) years of professional experience working in one or more of following fields: unemployment insurance, administrative judge, dispute resolution, or as an adjudicator or practicing attorney.


Preferred Qualifications

Prior Hearings Officer experience
JD degree

Competencies

  • Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

  • Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
  • Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Writing: Communicating effectively in writing as appropriate for the needs of the audience.
  • Speaking : Talking to others to convey information effectively.
  • Legal case management: The procedures of a legal case from opening to closing, such as the documentation that needs to be prepared and handled, the people involved in different stages of the case, and the requirements that need to be met before the case can be closed.
  • Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
  • Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Conditions of Employment:

  • Must be a Colorado resident at time of application.
  • You must pass a thorough background check prior to employment.

APPEAL RIGHTS:


If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

For questions regarding this recruitment, please contact: jennie.murphy@state.co.us

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process. Part-time work experience will be prorated.
Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.

Comparative Analysis Process
– Written Exam
After minimum qualification screening, the comparative analysis process for this position will involve an open-book written exam covering portions of the Colorado Employment Security Act, Regulations Concerning Employment Security, USDOL Handbook for Measuring UI Lower Authority Appeals Quality (ET No. 382, 3rd edition), Colorado case law related to unemployment insurance, and decision writing. You will have from 8AM on May 26th, 2023 - 11:59 PM May 31st, 2023 to complete and return to me. Please return all written exams to jennie.murphy@state.co.us

Supplemental Questions
Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.

THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE VACANCIES


The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Jay Wilson, at jay.wilson@state.co.us. Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-318-8200.

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