Procede Software is the leading provider of Dealer Management Solutions for the commercial trucking industry!!! Today, our enterprise dealer management system—Excede—is used by hundreds of dealerships across the United States and Canada to improve their operational efficiency and drive performance across all areas of their business.

We are looking to add an experienced professional to our growing Development & Technical Services team! The Senior Systems Engineer (SSE) may both manage a project from start-to-finish, as well as perform tactical, hands-on activities. The SSE will assist with building out, maintaining, and troubleshooting Procede’s wide variety of internal and external products, solutions, and services. The ideal candidate will be able to confidently advise on the best tools, frameworks, hardware, software, and other IT elements and make decisions that best support long-term business plans and goals. To be successful in this role this individual needs to be self motivated, goal oriented and a strategic problem solver.

This is a hybrid position – this individual will be expected to work from our office 50% of the time. Our office is located in Solana Beach, CA – please only apply if you are local and willing to commute.

Primary Job Responsibilities

• Manage and monitor all installed systems and infrastructure.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• Ensure security through access controls, backups and firewalls.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Participate in the design and performance tuning of information and operational support systems.
• Assist with daily technical needs, including PC imaging, server maintenance, phone systems, and security requirements.
• Provide advanced level support for Help Desk requests that are technical in nature, such as IIS/web product installations or customer server issues.
• Assist with new hire technical needs, such as acquiring and configuring a new PC, adding a new user to the domain, granting server/program access, etc.
• Create and maintain technical documentation, manual and IT policies and develop expertise to train staff on new technology.
• Participate in new implementation kick-off calls.
• Manage Procede’s Hosted Services offering.
• Host Round Table discussions both internally and externally.

Desired Qualifications/Skills

• Working knowledge of Microsoft SQL Server, SQL, and IIS.
• Experience with automatic provisioning of hardware highly desired.
• Solid understanding of networks, firewalls, switches, access control lists.
• Solid knowledge of Windows server administration, troubleshooting, backups, active directory and group policy.
• Knowledge of Hyper-V (or other virtualization environment) utilizing replication for disaster recovery
• Independent problem-solving and ability to learn new material, technologies, and software quickly.
• Punctuality, reliability, accuracy and attention to detail.
• Ability to work in high pressure situations.
• Demonstrated ability to organize and prioritize numerous tasks and complete them under time constrains.
• Ability to demonstrate interpersonal skills in working with staff and customers in a professional manner. Enjoy working with people and be able to show initiative, patience, and courtesy.
• Ability to maintain strict confidentiality.
• Logical and analytical problem solver, ability to troubleshoot issues, and ability to demonstrate sound reasoning and judgment.
• Ability to work independently as well as be part of a diverse team.

Requirements

• 8+ years of experience in providing technical, networking or programming support
• College graduate with degree in a related Information Technology field is preferred

• Available to work after-hours / weekends when necessary

Top candidates will have one of the following:

• Microsoft Certification: Azure Developer Associate
• Microsoft Certification: Azure Administrator Associate
• Microsoft Certification: Azure Solutions Architect Expert
• Microsoft Certification: Azure Data Engineer Associate

Physical requirements:

• Ability to sit at a desk, computer terminal or meeting table for a long period of time
• Ability to use hands and fingers or adoptive equipment to safely operate assigned equipment
• Ability to lift up to 50 lbs
• Ability to use telephone frequently for a long period of time, and to hear and speak clearly by telephone

The Exciting Stuff:

Benefits

• Medical, Dental and Vision
• Competitive Compensation
• Paid Time Off (PTO)
• Volunteer Day Off (VDO)
• 13 Paid Holidays
• Lifestyle & Wellness Reimbursement
• Retirement Plan with Company Match
• Work equipment (laptop, monitor(s), keyboard, mouse, etc.)
• Destination office in sunny Solana Beach, CA
• Hybrid work schedule

Pay: $105,000 - $135,000 per year

In additional to our comprehensive benefit package, our company encourages and supports career development. We are equally invested in our employee's success and believe in a partnership where individuals can grow professionally.

Culture

We work hard and play hard; we strive to create a culture that is as equally challenging as it is fun and rewarding! Please view our social media pages to get a glimpse of our company sponsored events:

Facebook: https://www.facebook.com/procedesoftwareofficial/

LinkedIn: https://www.linkedin.com/company/procede-software

We are proud of our company and welcome you to visit our website to see why and learn a little bit more about us https://www.procedesoftware.com/company/.

We hope you are interested in our Company and our Senior Systems Engineer role and welcome anyone to apply!

Please be sure to add notifications@app.bamboohr.com to your email contact list to ensure delivery of all correspondence from us.

Procede Software provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.