Job description

We are looking for an experienced Senior Technical Documentation Writer to help create and build out a modern documentation and user assistance infrastructure.

You will be a core part of the product team working closely with engineering, product support and marketing as well as consumers to prepare technical and end user documentation for the software of a leading Fintech company focusing on providing cutting-edge liquidity aggregation, order routing and execution, ultra-low-latency connectivity, institutional grade hosting solutions and MT4/MT5 Bridging and White Label solutions.

Responsibilities

• Oversee team collaboration with Development, QA, Product Management, and other groups to plan, research, write and revise online documentation – including general overviews, tutorials, installation/configuration instructions, training materials, release notes and API documentation.
• Build and maintain internal and client facing documentation, such as online videos, demos, guided tours, and other educational techniques
• Review and edit software documentation for accuracy and consistency in tone.

Qualifications

• Outstanding command of written English, in terms both of communication and of grammar.
• Professional experience in writing client-facing software documentation with a customer-focused attitude and desire to interface directly with end-user clients.
• Strong project management, communication, and cross-group collaboration capabilities.
• Ability to understand new APIs, learn how they work, and document them in concise, easy-to-follow
• Experience owning an end-to-end documentation creation process

Plus If...

• You have experience working in developer support/developer relations.
• You have experience with video production or editing.
• SaaS experience is preferred
• You have Java or C# experience.

For more information or to apply for the job position of technical documentation writer, work anywhere - remote, please email your CV to Georgia Michaelides

Job Type: Full-time

Salary: £30,000.00-£45,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Technical Writing: 1 year (required)

Language:

• English (required)

Work Location: Remote

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