Job description

Server Assistant

Full Time

The Tides Inn, Irvington, VA, US

Basic Function:

Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction in a professional & courteous manner.

Work Performed:

• Prepare any necessary set up to perform the job properly. (Complete side-work)
• Quickly clear dirty table settings and prepare table for resetting. Promptly, quietly and consistently reset all service ware as prescribed.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
• Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. Service should be in a friendly and courteous manner.
• Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
• Keep the workstation clean.
• Read all memos.
• Perform general cleaning tasks using standard hotel cleaning products asassigned by supervisor to adhere to health standards.
• Folding napkins for all meal periods throughout the day to maintain an adequate supply.
• Perform other duties as requested, such as cleaning unexpected spills, or special guest requests, to ensure total guest satisfaction.
• Remove the garbage bags/bin from restaurants and bar.
• Report your supervisor before ending your shift.
• All other projects as by management.

Supervision Exercised:

None

Supervision Received:

Food & Beverage Management & Supervisors

Responsibility & Authority

• Complete knowledge of the appropriate table settings and service ware.
• Basic knowledge of food & beverage menus
• Ability to understand verbal English to comprehend basic guest requests.
• Ability to understand written English to read any caution or safety notices.
• Ability to grasp, lift and/or carry, or otherwise, transport up to 45 lbs. through a crowded room.
• Work efficiently & as a team
• Knowledge of resort layout
• Observe all safety procedures during the execution of assigned duties.
• Practice standard 10-5-3 rule
• Observe all resort policies regarding uniform, hygiene and grooming.

Minimum requirements:

Any combination of education, training or experience that provides the required knowledge, skills and abilities. Prior hospitality experience preferred. Needs to be flexible, self-motivated, and positive and have a professional attitude towards guests, co-worker and management. Must also be able to perform all related duties as assigned.

Physical Requirements:
Lifting & carrying 45 pounds
50% Walking

35% Bending/Lifting /carrying trays

15% Standing

Hearing and Manual Dexterity

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Referral program
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Irvington, VA 22480: Reliably commute or planning to relocate before starting work (Required)

Experience:

• English: 1 year (Preferred)
• Serving: 1 year (Preferred)
• Hospitality: 1 year (Preferred)
• Food service: 1 year (Preferred)

Work Location: In person

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