Service Account Executive

Full Time
Carrollton, TX 75006
Posted
Job description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Account Executive to join our amazing culture. As a Service Account Executive, you are a part of a dynamic team that allows you to grow as Convergint grows.


Who You Are


You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Service Account Representative.


Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.


What you’ll do with “Our Training and Your Experience”


  • New Project CSP Add-ons - work with AE's to know what is inflight and build CSP to add on to project proposal.
  • Existing Project Customer - identify install project customer that did not buy CSP upfront.
  • Expanded CSP Services - use existing CSP relationships to sell in other services; example, sell Fire CSP to existing Security
  • Executes high level prospecting activity with new and existing customer base.
  • Proactively communicates project schedules, project change proposals and related project activities on a regular basis with customer and seek to continuously improve customer satisfaction.
  • Willingness to dig in to understand customers pain points / opportunities.
  • Articulates the value Convergint brings and of a recurring service agreement.
  • Performs other duties and responsibilities

What You’ll Need


  • Solid sales skills and ability to uncover effective customer solutions
  • Solid teamwork skills
  • Shows initiative – engages in proactive behavior and looks for opportunities
  • Very adaptable – responds effectively to changes in situation or information; ability to influence others and build consensus using good written and verbal communication skills
  • Basic Microsoft Outlook, Project, Excel, Word and Power Point skills
  • Basic knowledge and understanding of IT networking principles

Company Benefits and Perks


Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

  • Company Holidays and Paid Time Off
  • Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan
  • Corporate Social Responsibility Day
  • And much more…

Requirements:

Education: High School/GED or equivalent experience

Preferred Experience: (but not required):

  • 1 year high level prospecting account development, sales or equivalent
  • 1 year engineering or field services
  • Experience in 1 or more of the following industries preferred: electronic, fire alarm & life safety, and/or building automation

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Employment is contingent upon successful completion of background investigation and pre-employment drug screen.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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