Service Center Support Representative

Full Time
Kenner, LA 70062
Posted
Job description
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

Enterprise Holdings has an exciting opportunity for a Service Center Support Representative at our New Orleans Airport location!

The Support Rep provides overall administrative support to the New Orleans Airport Service Center. This position ensures that all operating standards, invoices, parts and tire purchases, and all shop work orders, and invoice processing are completed according to policy and procedure. This position will be located at our New Orleans Airport Service Center at 400 Rental Blvd., in Kenner, LA.

This is a full time position. This position requires a commitment of 40 hours week and must be able to work Sunday-Thursday: 8am-5pm (with weekends/overtime when needed).

Responsibilities:

  • Generate all maintenance related PO requests
  • Process all maintenance-related invoices for payment; all maintenance related copying, filing and record keeping Maintain parts inventory within guidelines
  • Monitor vehicles in outside repair shops and body shops for timely repair completion and return
  • Process all repair orders and parts invoices as necessary prior to submission
  • Communicate and negotiate the lowest possible parts prices while ensuring timely delivery of
  • needed parts
  • Purchase approved parts as required
  • Data entry of all maintenance related vehicle movement
  • Reconcile and maintain body shop and dealer vehicle inventory
  • Conduct damage history research for turn-back vehicles
  • Maintain daily, weekly and monthly maintenance reports and logs
Additional Responsibilities/Skills:
  • Communicate with outside vendors
  • Multitask

Qualifications:

  • Must be at least 18 years of age.
  • High School Diploma or G.E.D. required.
  • Minimum 1 year experience handling basic customer service and office administration functions.
  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Knowledge of mechanical parts (preferred)
  • Experience handling mechanical service procedures to perform fleet maintenance activities (preferred)
  • Experience handling mechanical service procedures to perform fleet maintenance activities (preferred)
  • Moderate physical activity which requires handling of objects up to 25 pounds with long periods of standing and walking
  • Requires the ability to work outside in all weather conditions

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