Service Technician Assistant

Full Time
Vacaville, CA 95688
Posted
Job description

ALL WEATHER NEW HIRE BONUS

Join our Team and receive a $600.00 bonus

Voted "Best Places to Work" in the North Bay Business Journal for the last three years in a row!

All Weather Architectural Aluminum is a custom window and door manufacturer located in Vacaville, CA, that has been in business since 1969, and we have an immediate opening in our service department. The Service Technician Assistant assists the service technicians in performing a wide variety of duties to ensure that exemplary service is provided to our customers in Southern California. We are seeking individuals that can provide professional service and support to our customers by assisting our service technicians perform warranty and non-warranty service repairs.

**Constant travel required. Will require overnight stays and the ability to be on the road for one week per month.**

Benefits offered to all employees:

  • Medical, Dental and Vision insurance
  • Life and AD&D insurance
  • 401(k) plan
  • Vacation pay
  • Vacation pay, sick pay and 8 paid holidays
  • Performance based bonuses


REQUIRED EXPERIENCE

Education: High School Diploma or equivalent

Experience:

  • 1 + years previous manufacturing/construction experience (Window/Door manufacturing preferred)
  • Effectively communicate in English (written and verbal)
  • Previous customer service or client relations experience

Computer Skills: MS Word & Excel, Outlook, and database software


ESSENTIAL FUNCTIONS

  • Represent the company with professionalism and qualified installation expertise when communicating whether defects are result of faulty manufacturing of product or poor installation.
  • Perform adjustments to products onsite by replacing parts and pieces with the knowledge of product lines and fenestration standards that are required.
  • Assist with onsite water testing as the representative for the company
  • Proficient use of hand tools, to include tape measure, level, saws, drills


CORE COMPETENCIES.

  • Demonstrates excellent customer service skills necessary to facilitate difficult situations
  • Strong communication skills, both written and verbal
  • Computer literacy with ability to learn new computer software programs
  • Exhibits strong organizational skills
  • Anticipate and adapt to change without losing focus on goals


PHYSICAL DEMANDS

Must be physically capable to climb ladders up to 40 feet and lift and maneuver a minimum of 50 pounds as needed. Full hand dexterity required.


WORK ENVIRONMENT

Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures. Fast paced environment involving irregular and long work hours. Constant travel required. Will require overnight stays. Ability to be on the road for one week/month.


All Weather Architectural Aluminum provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, All Weather Architectural Aluminum complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Reasonable Accommodations Statement: To perform this job successfully an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

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