Job description

SkillRequired / DesiredAmountof ExperienceExperience with Service Management (Service Now preferred or similar IT Service Management Tools)Required2YearsExperience automating workflows in a Service Management applicationRequired2YearsStrong technical problem-solving skills ExperienceRequired2YearsExperience communicating complex concepts to technical and non-technical stakeholdersRequired2YearsKnowledge of Service Now to automate workflow managementDesired1YearsProcess improvement experienceDesired1YearsAbility to identify value-added steps and eliminate non-value-added steps in workflowsDesired1YearsExperience Identifying and establishing KPIs and reportsDesired1YearsBachelor’s Degree or equivalent certificationRequired

Job Types: Full-time, Contract

Pay: $59.59 - $70.29 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Trenton, NJ 08608: Reliably commute or planning to relocate before starting work (Required)

Experience:

• SQL: 1 year (Preferred)

Work Location: Hybrid remote in Trenton, NJ 08608

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