Social Service Assistant; 1253-405-N
Full Time
Queens, NY
Posted
Job description
For over 117 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.Our case management programs provide the following homecare services for the homebound elderly; Care Management Plans, Home Delivered Meals, Assessment for Homecare, Friendly Visiting & Support Services to keep frail seniors living safely in their homes and community.
STATEMENT OF THE JOB:
The Social Service Assistant is responsible for assisting case managers, social workers, supervisors and program director in the provision of case management services to frail, homebound older adults.
- Answer telephone, take messages and properly direct calls to appropriate staff members.
- Follow up on “no answer” reports, regarding home-delivered meals clients who did not respond to drivers’ attempts to deliver meals.
- Enter client data into funding source’s software.
- Maintain organized system of client files.
- High School Diploma
- Experience in clerical and office skills.
- Good verbal and written command of the English Language.
- Good time management, organizational and interpersonal skills.
- Flexible and able to multi-task.
- Bilingual Spanish/English; Russian/English; Chinese/English; Korean/English speaking preferred.
- Able to travel to multiple locations within the five boroughs as needed.
- Frequently lifts and/or moves up to 15 pounds.
We offer competitive salary and excellent benefits including:
- Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
- Medical,
- Dental
- Vision
- Retirement Savings with Agency Match
- Transit
- Flexible Spending Account
- Life insurance
- Public Loan Forgiveness Qualified Employer
- Training Series and other additional voluntary benefits.
www.ccbq.org EOE/AA.
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