Job description

The Health Coach, LLC is looking to hire an empathetic Care Manager to carry out individualized care plans for patients. The Care Manager will ensure all healthcare providers and support team involved are up to date with case information and collaborate with patients' families, friends and caretakers to effectively share information. The Care Manager will continually develop a network of quality providers and keep accurate patient records. You will link patients to community programs and entitlements, such as housing services and self-management programs.

To ensure success you will guide patients through the healthcare system and cultivate relationships with healthcare providers. Top candidates have the ability to multitask in a dynamic environment and have excellent negotiation skills.

Responsibilities:

• Consult with patients and family members to discuss their health problems.
• Educate patients about their condition, medication, and give them specific instructions.
• Develop/follow/adjust a care plan to address their personal health care needs.
• Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans.
• Check-in on the patient regularly and evaluate and document their progress.
• Assist the care team with developing and assessing health interventions.
• Attend ongoing training and courses to keep abreast of new developments in health care.
• Assist with securing funding for medical care as required.
• Treat patients with empathy and respect and conduct oneself in a professional manner.
• Comply with organizational guidelines and health care laws and regulations.

• Creating and updating personalized care plans for patients.
• Collaborating with patients' families, friends and social supports in developing treatment plans.
• Identifying and recruiting high-quality healthcare providers.
• Interacting with healthcare providers to facilitate patients' treatments.
• Ensuring patients’ treatment requirements are met.
• Suggesting alternative treatment plans when patients' services requests do not meet medical necessity criteria.
• Instructing and educating patients on procedures, healthcare provider instructions and referrals.
• Linking patients to social services programs and entitlements such as transportation assistance and translation services.
• Conducting regular follow-ups with patients to evaluate progress, promote continuity of care and ensure improved health outcomes.
• Navigating Medicaid waiver process and completing Medicaid applications.
• Maintaining records of case management activities.

Care Manager/Care Coordinator Requirements:

• Masters degree is preferred, in social sciences, social work.
• 1+ years current case management experience.
• Certified Case Manager (CCM) license preferred.

• At least 2 years' experience in care coordination or clinical practices.
• Computer skills and proficiency in Microsoft Office.
• Strong analytical thinking and ability to handle multiple tasks concurrently.
• Excellent customer service.
• Compassion and empathy.

• Outstanding communication skills, both written and verbal.
• Excellent organizational skills.
• Ability to travel locally.
• Florida Resident

Opportunities

• This is a part time position with the oppertunity to develop into full time as case load builds.

Job Types: Full-time, Part-time

Benefits:

• 401(k) matching
• Paid time off

Medical specialties:

• Geriatrics
• Home Health
• Hospice & Palliative Medicine

Schedule:

• Monday to Friday
• On call

Education:

• Bachelor's (Required)

Experience:

• Healthcare management: 2 years (Preferred)

License/Certification:

• Florida Drivers License (Required)

Work Location: Multiple Locations

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