OVERVIEW

The HR Specialist is responsible for overseeing/assisting in the day-to-day delivery of Human Resources projects, programs, and strategies (communication, on-boarding, assimilation, talent management etc.). This position will have an opportunity to provide leadership on certain Human Resources projects with department or companywide impact. The HR Specialist performs responsibilities in the following functional areas: recruitment, onboarding, 4A's University training, employee relations, performance management, policy implementation, and employment law compliance. Actions and decisions are subject to regular supervisory oversight.

RESPONSIBILITIES

Recruitment & Onboarding

• Manages the Recruitment Process from start to finish utilizing our HRIS (UKG: Universal Kronos Group). This includes working with Practice Area leaders on Job Descriptions, posting Job Requisitions, posting to external sources & job sites
• Manages Communication with new hires including offer letters, background checks, and employee set-ups (e.g. new hire alerts, new hire gifts, laptop shipment & delivery logistics)
• Ensures Pre-Boarding & Onboarding processes are followed: Welcome eMail with first-week schedule, New Hire Orientation, Career Pathing & training on 4A’s Expectations Framework, First Day Experience, First Month Essentials, and Goal Setting Guide

Employee Relations

• Responsible for Employee Pulse Surveys (working with our vendor Quantum Workforce)
• Responsible for reporting Quarterly DEI metrics
• Help to develop and implement 4A's Employee Engagement ideas and activities (e.g., 4A's University, "A Day in the Office", Hybrid Work Environment Employee Get-Togethers, Brown Bag Lunch Series, LinkedIn Learning coursework)
• Manages moderately complex issues/needs, including conducting investigations, troubleshooting issues and providing recommendations and guidance to Practice Area leaders and escalates as appropriate
• Coaches employees and mid-level leaders in assigned client groups on talent management feedback and performance management
• Proactively builds and maintains relationships and guides employees and managers through HR processes, tools, and initiatives

Policies & Procedures

• Monitors and assists with the interpretation and implementation of Human Resources policies and procedures as needed
• Recommends enhancements and improvements to established processes in areas of expertise

Project Management

• Responsible for 4A's University, training initiatives & other projects as needed
• Work with the HR team on 4A's Annual WIGs (Wildly Important Goals) as well as Weekly Lead Measures using SMART goals framework

Training

• Help to establish 4A's University, and training & upskilling programs in support of the 4A’s commitment to employee development and organizational enrichment.
• Build and govern consistent training and mentoring programs at various levels throughout the company

Administrative

• Responsible for 4A's Employee Benefits administration including Benefits enrollment & setup (currently integrated with our HRIS)
• All areas previously discussed regarding Onboarding
• Working with the Director of HR, ensuring employee files are accurately maintained
• Prepares appropriate documents to be processed for semi-monthly payroll (new hires, changes, increases, terminations, etc.)

Responsibilities:

• Collaborates with staff to understand the organization's goals and strategy related to staffing, recruiting, and retention.
• Helps to administer the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; and training and development
• Identifies staffing and recruiting needs; develops and executes best hiring and talent management practices
• Oversees the Mid-Year and Year-End performance review process ensuring all managers are completing performance reviews in a timely manner, and processing related compensation changes as needed
• Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations and recommended best practices; reviews and modifies policies and practices to maintain compliance

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite: PowerPoint, Excel & Word
• Experience using Google Workspace (e.g. Gmail and G-Drive)
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to adapt to the needs of the organization and employees
• Thorough knowledge of employment-related laws and regulations
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems - experience with UKG/Kronos a plus!

Qualifications & Position Requirements:

• Bachelor's Degree or related field
• 1-2 years of experience in fast-paced support/administrative position
• Maintain a work ethic that mirrors organization’s culture and values
• Ability to prioritize, multi-task and meet deadlines in fast-paced environment
• Exercise sound judgment when dealing with sensitive and confidential matters
• Excellent written and oral communication skills
• Strong attention to detail and organizational skills
• Strong interpersonal and relationship-building skills
• Ability to work collaboratively and be a team player

About the 4A's

We focus on core values of Passion, Agility, Curiosity, and Collaboration as we partner together to support and champion 4A’s members to help their business thrive as we also strive to move the advertising industry forward.

• Great team with a strong mission and incredible energy
• Medical, Dental, and Vision Insurance
• 401(k) program
• Company-paid: Life, Spousal Life, and Dependent Life Insurance; Disability coverage
• Generous PTO and company leave, including Summer Fridays, Volunteer Days
• Week off between Christmas & New Year Holidays
• Flexible & Hybrid work environment
• Enviable work/life integration

The 4A’s was established in 1917 to promote, advance, and defend the interests of our member agencies, employees and the advertising and marketing industries overall. We empower our members to drive commerce, spark connections, and shape culture through infinite creativity. With a focus on advocacy, talent and the value of creativity and technology to drive business growth and cultural change, the organization serves 600+ member agencies across 1,200 offices, which help direct more than 85% of total U.S. advertising spend. The 4A’s includes the 4A’s Benefits division, which insures more than 160,000 employees; the government relations team, who advocate for policies to support the industry; and the 4A’s Foundation, which advocates for and connects multicultural talent to the marketing industry by fostering a culture of curiosity, creativity and craft to fuel a more equitable future for the industry.