Job description
We are looking for candidates who care. If you are innovative, compassionate, attentive, respectful, and want to achieve excellence, let's find your dream job at York General. Apply today to contribute to high quality patient care through all stages of life!
Position Title: Specialty Clinic Scheduler - Full Time (FT)
Department: Specialty Clinic
Reports to: Specialty Clinic, Director
Nature of Work
York General is looking for a full time, day shift scheduler for our Specialty Clinic. If you are organized, a great multi-tasker, and would love to greet our patients and visitors, this is a great opportunity for you!
Highlights of the Position
- Great hours: Monday - Friday, day shift
- Excellent benefits package!
- Employee-centered: York General was named Modern Healthcare's Best Place to Work for 9 years in a row!
- Patient-focused: Build rapport with patients as they seek specialty provider care closer to home. Our 40+ rotating providers come into York General to see over 1000 patients per month in our facility.
What You'll Do
- Handle the scheduling and reception of Specialty Clinic patient visits, prepares the schedule for each physician's clinic, and assists with preparation of information for patient visits.
- Greet the public and direct them to their appropriate destination or their questions to the appropriate staff, provide general customer service to the public, patients and their families
- Answers all phone calls coming into Specialty Clinic utilizing good communication skills.
- Communicates with physician offices as needed to obtain scheduling information and any additional information required for specific physician clinics.
- Notifies patients of their appointment times and instructs them regarding lab or other diagnostic work required prior to their appointments and any information they are to bring with them to their appointments.
What You Need
- High school diploma or equivalent
- Clinical training or experience is preferred
- Ability to multi-task and strong organizational skills
York General offers the following:
- Excellent benefits packages!
Education
Preferred- High School or GED or better
Skills
Preferred- Multi-line phone system
- Multi-task
- Verbal & written communication
- Organizational skills
- Interact effectively with the general public
- Flexibility
- Detail-oriented
Behaviors
Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
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