Job description
Overview
- Provides efficient and effective support and stellar customer service to managers and team members via telephone, email, and support tickets
- Documents and updates HR processes for use in providing support
- Tracks HR-related questions and concerns via support ticket for metrics/tracking
- Investigates ER concerns
- Creates corrective actions, and performance improvement plans
- Generates office collection reports from QSI to prepare doctor payroll upload file semi-monthly.
- Coordinates, processes and tracks leaves of absence (LOA), FMLA and state disability programs
- Provides support through the office acquisition process
- Keeps current all documents relative to company information
- Handles COVID management while following state and CDC guidelines
- Enters employment/benefit data into HRIS/payroll
- Maintains data in HR systems for accuracy and updates
- Collects, audits, tracks and maintains compliance of all state and federal licensure and credentialing forms
- Maintains compliance and audits of Form I-9
- Monitors and updates employment posters to ensure compliance with federal and state regulations
- Monitors electronic onboard and offboard processes
- Provides support with projects as needed by the HR team and team members
- Will be expected to perform any and all related duties as assigned by manager
Responsibilities
What We Need From You
- Associate’s Degree in Human Resources or related field
- 3-5 Years HR Experience
- Dental Knowledge
- Management of Multi-Site Dental Offices
- Proficient in Microsoft Office including Word, Excel and PowerPoint
- Strong attention to detail
- Ability to prioritize work and multi-task
- Self-directed and able to meet firm deadlines
- Strong problem-solving skills
- Ability to maintain strict confidentiality
- Excellent customer service and interpersonal skills
- Analytical skills
- Unparalleled support to grow your career
- A culture that celebrates success and diversity
- Benefits and perks for you, your family and even your pets!
- Medical, Dental, Vision, and paid time off for full-time positions
Smile Brands Inc. and all relevant Affiliates are Equal Opportunity Employers. We are proud to celebrate diversity and provide an inclusive workplace for all employees.
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