Job description
Cardiac Rhythm Management
Our Cardiac Rhythm Management Integrated Operating Unit offers devices and therapies that treat patients with abnormal heart rhythms and heart failure. It is comprised of three key businesses: Cardiac Pacing Therapies, Defibrillation Solutions, and Cardiovascular Diagnostics and Services. Together, we will transform the lives of people with cardiac arrhythmias and heart failure.
Careers That Change Lives
In this exciting role as a Senior Post Market Software Reliability Engineer, you will have responsibility for ensuring the safety and performance of fielded Medtronic Patient Care Services (PCS) software. You will provide key technical expertise and leadership to monitor and maintain ongoing reliability of software products, such as device programmers, clinician information systems, and patient remote monitors. Our Global Quality Strategy is rooted in the Medtronic Mission and our Quality Policy. Being a 'trusted partner' means always putting patients first, upholding product quality, and maintaining the highest ethical standards in our business relationships and programs.
A Day in the Life
Responsibilities may include the following and other duties may be assigned.
- Monitor performance of fielded software products to identify trends and issues.
- Escalate issues, performs risk assessments, and assist in the management of issues to resolution.
- Develops and maintains post-market vigilance deliverables in accordance with procedures.
- Participates in cross-functional teams in the preparation of risk management documentation, including product impact assessments, Hazard Analyses, Post Market Surveillance Reports, etc.
- May fulfill the role of “Personnel with Clinical Knowledge” in risk management assessments if specialized experience criteria are met.
- Represents quality on development teams implementing software changes to issues identified as part of post-market work.
- Partners with the CRM business and PCS function to analyze reliability trends in relation to new product development.
- Participates in and leads organizational efforts to improve quality processes, outcomes, and culture.
- Develops ideas and concepts for improved performance monitoring and partners with development teams drive implementation.
- Provide input for regulatory submissions.
- Develops, coordinates, and conducts technical reliability studies and evaluations of engineering design concepts and design of experiments (DOE) constructs.
- Recommends design or test methods and statistical process control procedures for achieving required levels of product reliability.
- Completes risk analysis studies of new design and processes.
- Compiles and analyzes performance reports and process control statistics; investigates and analyzes relevant variables potentially affecting product and processes.
- Ensures that corrective measures meet acceptable reliability standards.
- Analyzes preliminary plans and develops reliability engineering programs to achieve company, customer and governmental agency reliability objectives.
- May develop mathematical models to identify units, batches or processes posing excessive failure risks.
- As necessary, proposes changes in design or formulation to improve system and/or process reliability.
- May determine units and/or batches requiring environmental testing, and specifies minimum number of samples to obtain statistically valid data
- Effectively communicates quality and technical information across functions and up to various levels of leadership.
- Additional duties needed to help fulfill our Mission, drive to our Vision, and abide by our Values.
- Bachelors degree required
- Minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience
Nice to Have
- A software engineering, computer science, or related degree
- Experience in software development or software reliability, and experience working in a regulated environment.
- Demonstrated ability to perform data analysis using statistical techniques and reliability tools.
- Demonstrated critical thinking skills with focus on improved system performance outcomes and positive business impact
- Excellent problem-solving skills, including demonstrated application of structured problem-solving methods and tools
- Sufficient reliability engineering and statistics knowledge
- Strong written and oral communication skills (timely, clear, concise, accurate, conclusive, influential, targeted to audience)
- Strong collaboration and influence skills (build relationships, leverage others, align and work towards shared outcome-based goals, understand others’ needs, negotiate for win-win, own the whole)
- Strong communication skills including experience presenting information to cross-functional partners as well various levels of leadership
PHYSICAL JOB REQUIREMENTS:
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here .
In addition to Base Salary, this position is eligible for a short-term incentive plan, which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about Medtronic Incentive Plan (MIP) here .
The provided base salary range is used nationally in the United States (except in Puerto Rico and certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.
ABOUT MEDTRONIC:
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Salary Min: Salary Max: Travel:
$110,000 $165,000 < 25%
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