About Us

Summary

Essential Duties & Responsibilities

• Directly supervise team members. Carry out supervisory responsibilities in accordance with the Company's policies and applicable laws. Train team members, appraise performance, reward, and discipline team members. Participate in the hiring and firing decisions as required. Address complaints and resolve problems with team members.
• Plan, organize, and direct Operations Department activities to ensure 100% customer satisfaction.
• Study production schedules, estimate team member hour requirements for completion of job assignment, and assign standby labor, as necessary. Work with account executive to be sure their needs are met.
• Schedule and oversee multiple hall foreman as well as submit/approve labor calls for all areas that report to the operations department.
• Schedule radios, scooters, scissor lifts, boom lifts, trailers, trucks, and forklifts as required.
• Interpret specifications, blueprints, and job orders to team members, and assign duties as appropriate.
• Recommend measures to improve production methods, equipment performance, and quality of product.
• Suggest changes in working conditions and use of equipment to increase efficiency of department, or crew.
• Lead operations team members in maintaining high morale and work standards and build teamwork among the department. Sets the example and assists other supervisors with training and growth opportunities to make the next position step.
• Maintain time and production records.
• Estimate, requisition, and inspect all job-related materials.
• Confer with other supervisors to coordinate activities of individual departments.
• Perform activities of team members supervised as needed.
• Prepare labor requirements and always ensure adequate coverage. Schedule move-in and move-out time to eliminate as much overtime as possible.
• Ensure operations team members comply with company policies and adhere to all safety guidelines.
• Maintain communication with the Account Executive and the Service Desk and advise of any problems that may affect their operation.
• Prepare initial accident reports in accordance with the Risk Management Manual.
• Ensure operations equipment is well maintained and that housekeeping meets company standards.
• Submit final paperwork to the Operations Director including reports on team member performance, shop cooperation, and material usage of the show.
• Perform other duties as assigned.

Education & Experience

• High School Diploma or equivalent .
• Experience and ability to produce large tradeshows (typically greater than 1000 booths)
• Minimum two years of supervisory experience .
• Five years of show site freight, decorating and/or I&D experience
• Working knowledge of MS Word and Excel.
• Carpentry skills required.

Certificates, Licenses, Registrations

• Forklift certification may be required.

Diversity Commitment