Job description

Our Company:

Lazer Logistics is the industry leader in third-party yard management services. Spotting and local shuttles are our core business, not an auxiliary function. For our customers, a choice to work with Lazer Logistics means you get our full attention, our years of experience, and our commitment to customer satisfaction. You will not find another company that works harder or understands better how to make your facility function more efficiently. For our employees, a choice to work at Lazer Logistics means you joined an organization that lives by a set of shared values that guide our actions and behaviors:

• Driven to Achieve
• We Keep each other safe (physically and psychologically)
• Our leaders serve and develop our people
• Resilient to our core
• If you are here, you are family

Summary:

This position is responsible for acting as the Site Manager for multiple customer sites that are 24/7 within a given geographic area in the assigned region.

Duties & Responsibilities:

• Oversee the day-to-day operations with a focus on Safety (observations & coaching) and customer service.
• Monitor performance metrics, develop process improvements and resolve issues that impact service levels.
• Provide guidance and supervision to employees.
• Manage and develop department personnel to efficiently meet the needs of the business.
• Ensure that all employees provide the highest level of service.
• Ensure all locations have the necessary equipment to operate (maintenance & rentals).
• Ensure mangers are held accountable for their safety standards and solve maintenance issues.
• Coordinate logistics activities with internal/external customers.

Technical Skills and Knowledge:

• Must have strong leadership and management skills to include recruiting, hiring, team building, coaching and mentoring skills while training new managers/drivers & retrain season managers/drivers.
• Must have good communication & willingness to provide exceptional customer service.
• Understanding and prevention of critical safety issues.
• Basic computer skills (Microsoft Office, E-Plan and Geotab).

Qualifications:

• Related field with 3+ year’s previous business experience, ideally in supply chain, transportation, or related field with 1-2 years supervisory experience with increasing levels of responsibility. BA/BS in logistics preferred.
• Excellent written and verbal communication skills.
• Detailed oriented, organized and the ability to multi-task.
• Working knowledge of domestic carrier services, rules, and regulations.
• Willingness to devote hour’s necessary to complete task at hand.
• Proficient in Microsoft Office.
• CDL preferred

Performance Measures:

• Driver Retention/Turnover Production
• Safety
• Customer Service

Competency Model:

• Customer/Client Focus- Makes customers/clients and their needs a primary focus of one’s actions; shows interest in and understanding of the needs and expectations of internal and external customers (including direct reports); gains customer trust and respect; meets or exceeds customer expectations
• Collaboration- Builds constructive working relationships with clients/customers, other work units, community organizations and others to meet mutual goals and objectives. Behaves professionally and supportively when working with individuals from a variety of ethnic, social, and educational backgrounds.
• Team Leadership- Communicates a vision and inspires motivation; engages with others (direct-reports and peers) in team process to solve problems; works to find a win/win resolution of differences; is aware of how management style impacts staff productivity and development; modifies leadership style to meet situational requirements; helps team stay focused on major goals while managing within a context of multiple directives.
• Building Trust- Interact with others in a way that gives them confidence in one’s motives and representations and those of the organization. Is seen as direct and truthful; keeps confidences, promises, and commitments.
• Coaching- Providing timely guidance and feedback to help others strengthen knowledge/skills areas needed to accomplish a task or solve a problem.
• Communication- Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed as appropriate. Demonstrates good written, oral, and listening skills
• Guiding and Developing Staff- Focuses and guiding others in accomplishing work objectives; rewards and recognizes others, both formally and informally, in ways that motivate them. Sets high performance expectations for team members; sets clear performance expectations and objectives; holds others accountable for achieving results.  Successfully finds resources, training, tools, etc. to support staff needs. Works with staff to create developmental opportunities to expand knowledge and skill level; provides effective feedback and guidance for career development.
• Strategic Focus- Understands how an organization must change considering internal and external trends and influences; keeps the big, long-range picture in mind; builds a shared long-range organizational vision with others. Committed to course of action to achieve long-range goals and influences others to translate vision into action.
• Action Oriented- Consistently maintains high levels of activity or productivity; sustains long working hours, when necessary, works with vigor, effectiveness, and determination over a sustained period.
• Adaptability- Adapts well to changes in assignments and priorities; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; approaches change positively and adjusts behaviors accordingly.

Lazer Logistics is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Supplemental pay types:

• Bonus pay

Education:

• Associate (Required)

Experience:

• Management: 4 years (Required)

Work Location: On the road

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