Store Manager
Job description
The Store Manager is ultimately responsible and accountable for the overall success of the business. We are looking for a person with 1 year minimum experience in a leadership position (in a restaurant, retail, or convenience store).
STARTING WAGE $18.00+Tips
What we are looking for:
LEADERSHIP
- Supervises and direct daily work activities of employees while on duty.
- Communicate team goals and expectations to all employees; coach employees toward achieving goals, recognize and reward employees who contribute to goals.
- Lead by example by working side-by-side in the completion of Barista duties including customer service, cleaning, maintaining equipment and stocking supplies.
- Train, coach, evaluate and provide regular performance feedback (positive and corrective) to motivate and improve the performance of all employees.
- Ensure schedules are timely prepared and posted.
- Make employment decisions regarding: hiring, discipline, advancement, termination, compensation.
- Ensure safety and security of employees and guests with regular inspections, meetings and training.
BUSINESS MANAGEMENT
- Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary.
- Prepare and place product orders to ensure business is properly stocked.
- Utilize labor effectively to meet budgets while ensuring highest quality service.
- Work independently and uses own discretion and judgment in executing duties and responsibilities.
- Must be knowledgeable regarding employment law and Human Resources Practices
- Securely transport cash deposits to bank in a timely manner.
- Execute company-wide marketing programs.
- Maintain professional relationships with vendors and ensure services being received are appropriate and timely.
GUEST SERVICE
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel.
- Comfortably interact with customers and professionally handle difficult and critical service issues that may arise.
- Respond positively and quickly to customer concerns and correct problems before they affect customers.
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