Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.

This is an exciting time to join Thames Water as we embark on our collaborative “turn-around” plan. This plan will ensure an ambitious, resilient, and sustainable wastewater service for future generations.

What makes this role unique ?

This is an exciting time to join Thames Water as we embark on our collaborative “turn-around” plan. This plan will ensure an ambitious, resilient, and sustainable wastewater service for future generations.

In Strategy and External Affairs we are responsible for shaping and embedding a strategy which delivers for our customers, communities and the environment. We manage relationships with key stakeholders, including regulators and policy makers, building trust to allow Thames Water to achieve its ambitions.

It is a very exciting time in Strategy and External Affairs as we are building towards our submission for the next price review later in 2023 alongside working to embed our vision for 2050 and delivering our annual performance report in July in a new way.

We are an energetic and vibrant team with plenty of opportunities to develop and challenge yourself, to get involved, learn and grow within the role. We are at the heart of a lot of changes within Thames Water and there is the possibility for plenty of exposure to a variety of areas in Thames Water.

We are also really passionate about offering flexible working for our employees, and are open to discussing options.

What you’ll be doing?

The Strategy Manager is a curious and tenacious individual who proactively supports the Head of Strategy in turning Thames Water’s long-term strategy into reality, ensuring strategic alignment across all parts of the company.

You will seek out and build a deep understanding of leading strategic thinking and practices, and how these apply to the Thames Water business. You will be key to ensuring to having the right capabilities, tools, processes and systems.

As a member of the Strategy and Regulatory Affairs team, the Strategy Manager will actively support the Head of Strategy in improving Thames Water’s relationships with all our regulators and will work actively to support the culture.

Key accountabilities will incorporate

• Experience in a commercial, consultancy, financial or strategy function within a corporate organisation with demonstrable benefit delivery.
• A truly collaborative leader with the ability to build strong relationships across multiple teams and disciplines, influencing to gain consensus and buy-in.
• A creative thinker, with the ability to see multiple options, proactively look for the next practice, to think laterally and outside the immediate context.
• Highly delivery focused, translating vision into actionable plans, systematising and embedding ways of working.
• Experience of developing strategic projects from conception to benefits realised.
• Able to independently prepare compelling materials to support on decision making on strategic topics.
• Proven record of data analytics and commercial analysis.
• Role models systems-thinking.
• Thinks and operates in an agile way.

What's in it for you?

Our competitive salary and package include a bonus, car allowance, private healthcare, an excellent contributory pension and 26 days holiday per year increasing to 30 with length of service.

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career, flexible working arrangements and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

We’re also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water

We deliver life's essential service so our customers, communities and the environment can thrive. This means, that when a crisis happens, we all rally around to support our customers. As part of your role, you’ll be required to participate in a rota to provide Customer Incident Support, as requested by the Company from time to time. This may be by supporting our customers on the frontline as an Ambassador or being part of the team managing the incident as a Control Tower Lead. This is incredibly rewarding, and you’ll be given full training – it’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.