At SanMar, the work you do makes a difference.

What's the Short Version?
The Supervisor, Customs Compliance will support the Customs Compliance team with customs broker management and supplier compliance to ensure all applicable laws, regulations and policies are abided by. This position will interact substantially with SanMar's US Customs Broker, internal departments and international suppliers. The Supervisor, Customs Compliance is responsible for providing guidance and leadership to the Customs Compliance team and will contribute to SanMar's success by supervising day-to-day customs compliance operations in order to meet department initiatives and objectives including import documentation, customs clearance, customer service, and problem solving.

What Will You Be Doing?

• Supervise and train Customs Compliance Coordinators in daily processes.
• Serve as day-to-day contact for customs broker and external departments to ensure compliance with SanMar’s policies and procedures including necessary declaration of customs information and discrepancy resolution.
• Review daily customs broker status report to ensure import documentation has been received and processed on time.
• Monitor clearance of shipments, resolving any issues to ensure reasonable care standards are maintained.
• Oversee Importer Security Filings (ISF) and support coordinators to ensure ISFs are filed timely and accurately.
• Assist with the post summary correction process to ensure all corrections are filed timely according to company’s process and US Customs regulations.
• Create and maintain manufacture identification codes for company database.
• Provide overage/shortage report to accounting for reconciliation with international suppliers.
• Oversee customs compliance recordkeeping to ensure compliance with US Customs regulations and company procedures.
• Assist with development and implementation of import compliance policies, procedures and work instructions while continually looking for improvement opportunities.
• Create weekly team metric reports and coach coordinators as needed.

What Are We Looking For?

• Bachelor's Degree or equivalent experience Required.
• 1-3 years of experience ensuring US Customs Compliance.
• Previous supervisory experience is preferred.
• Knowledge and proven understanding of US customs clearance and international shipping documentation.
• Consistently demonstrate strong leadership skills, professionalism, and a positive attitude.
• Detail oriented with excellent analytical and organizational skills and a commitment to follow through.
• Ability to identify and take corrective action in resolving issues as they relate to international shipments.
• Proficient problem solving skills.
• Ability to interpret and manage data to guide team and maximize team collaboration.
• Excellent communication skills both verbal and written.
• Must work effectively and collaboratively in both a team and independent environments.
• Ability to handle diverse and complex tasks with a high degree of flexibility and adaptability.

What's Our Offer?
Salary Range: You`ll earn between $65,500 - $90,000 annually, depending on experience.

Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary.

Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 7 paid holidays and 1 paid family day off.

Additional Benefits:

• Comprehensive medical, dental, and vision benefits
• 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
• Life insurance
• Short/long-term disability coverage
• Paid maternity/paternity leave
• Pet insurance

What Should You Expect?
Hybrid: While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work environment is moderately quiet. Ability to work on computer for multiple hours with frequent interruptions.

SanMar's Eastpointe office is located near Seattle, WA and our standard working hours are 8:00-5:00 PST. Quarterly travel may be required.

Who is SanMar?
SanMar is more than just a t-shirt company.

We see t-shirts as a blank canvas that can be used to unite a team, tell a story or show your love for your favorite local haunt. We create meaningful connections that elevate lives through the apparel we provide.

As the industry leader in promotional apparel, we live by a refreshingly simple philosophy: Be Nice and Tell the Truth. This is how we’ve done business since Marty Lott founded the company in 1971. Today we work with apparel manufacturers from around the world, we’ve grown to more than 5,000 employees and we still work with those same simple principles in mind.

You can see our values take shape in A Canvas for Good, our platform for positive action and citizenship. We are dedicated to being good stewards of the world we share, to lifting up the communities where we work and to respecting our employees. Our IDEA Council guides company-wide diversity efforts, and our annual Sustainability Report shows our progress toward our goals of doing business responsibly.

Why Work at SanMar?
Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together.

Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement.

SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special.

Here’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you.

SanMar is an Equal Opportunity Employer
Whoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar.

SanMar participates in E-Verify.