We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.

Our Homeless prevention team is friendly and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-

for-profit organisation that is proud to make a genuine difference to peoples’ lives, each and every day.

Join our Homeless prevention team as a Support Assistant

Working in Care can be demanding, but our colleagues are always kind and compassionate no matter what challenges they encounter.

Working as a Support Assistant is not only varied and interesting, it's incredibly rewarding.

As part of our team you will be doing work you can be proud of, ensuring the safety and happiness of our customers in their home.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

Salary: £23303.00 per year

Shifts: 37.5 hours per week. Shifts will be on a rolling rota basis, 08:00-16:00, 15:00-23:00. You will be required to work some weekends and do at least 1 sleep-in shift each week (additional sleep in shift allowance is paid)

Location: Tower Hamlets

We have a fantastic opportunity for someone to join us in the position of Support Assistant. Your responsibilities will

include:

• Ensure the service is running at exceptionally high standard and meeting all the service specification outlined by the commissioners.
• Undertaking keywork sessions, support planning, completing risk assessments and needs reviews.
• Dealing with incidents and safeguarding concerns in accordance with organisational policies and procedures.
• Facilitate and encourage effective customer participation, consultation and feedback within the service.
• Promote and encourage involvement in Social Inclusion. This will include supporting colleagues with group work.

We are looking for someone who believes in working together as part of a team, who shares our values and who is

positive and friendly. The successful candidate will need:

• A good understanding of issues faced by young people living in supported accommodation.
• An empathetic approach with an understanding attitude.
• Does not need to have experience as full training will be provided.

Our Life@One benefits offer you an array of perks designed with your wellbeing in mind.

• Your holidays are important to us. Take up to 28 days annual leave plus bank holidays.
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our
• Well done! With our colleague recognition programme you will know when you’ve done a #greatjob
• Learning never One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and our workforce reflects that. As of December 2021, One Housing merged with the Riverside Group, creating one of the country's largest housing associations, with more than 75,000 homes. This follows a shared recognition that we are better and stronger together; and that when we combine, we will be able to do more for our customers and the communities we serve.

At One Housing, our people are our strength which is why we work very hard to enable all employees to bring their authentic self to work. This commitment is reflected in our hybrid working policy, our diversity groups support network, our wellbeing initiatives and our employee benefits.

We understand that the different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

Apply today for a fulfilling career in our Homelessness and Prevention team.