Support Services Technician

Full Time
Orange Beach, AL
Posted
Job description
Job Summary
Under direction this employee will assist with traffic control, school zone, jail support, courtroom security and special events Enforce parking ordinance violations and write private property accident reports. Be responsible for maintaining all traffic and support equipment. Assist all departmental divisions as needed. Perform other duties as required. Essential Job Functions
PATROL DUTIES
Supports the patrols in the city on foot or in an automobile; alternates route and backtracks frequently in order to be at locations least expected. Observes activities and looks for any situation that does not appear normal for the area, time of day, weather conditions, etc.
Enforces all city ordinances, rules and policies.
Operates radio in accordance with FCC and departmental regulations and procedures.
TRAFFIC CONTROL
Directs traffic at intersections, accident scenes, fire scenes, crime scenes, school crossings and special events or any assigned location.
Provides escorts for funerals, parades, ambulances and oversized loads

Assists stranded motorists and citizen needs

Reports missing or malfunction traffic control devices, street lights and signs

CIVIL AND CRIMINAL PROCESS

Serves and executes misdemeanor warrants

Places persons arrested in holding cell or assist them in making bail

Testifies in court; presents a well prepared case

Maintains city jail security

EQUIPMENT MAINTENANCE

Checks all fluid (gas, oil, water, etc.) levels of the vehicle

Checks the outside of the vehicle which includes the tires, tire pressure and all lights

Checks the interior of the vehicle, back seat, radios, secure truck bed and equipment

Reports any equipment that is faulty or shows signs of excessive wear

MISCELLANEOUS

Keeps uniform and badges, clean and neat

Maintains good public relations with citizens; works with merchants and citizens

Attends various training classes on job-related subjects

Performs animal control duties when necessary

Qualifications
Possess a valid Driver"s License
Willing to work overtime, non-standard hours, weekends and holidays. Knowledge, Skills and Abilities
Knowledge, Skills and Abilities - Verbal skills to communicate factual information to subordinates, co-workers, supervisors, general public and court personnel.

Writing skills to clearly and neatly complete routine forms and reports.

Listening skills to receive dispatched calls, and speak with general public.

Driving skills to properly and safely operate vehicle under adverse conditions.

Skill to operate vehicle and department radios.

Knowledge of the city, its buildings and road system.
Knowledge of city ordinances and court procedure.

Knowledge of first aid.
Knowledge of disaster and emergency procedure.

Knowledge of city and department rules, regulations, policies and procedures.

Ability to analyze situations and adopt quick, effective and reasonable courses of action.

Ability to work independently without close supervision.

Knowledge of radio codes and terminology.

Ability to analyze situations and adopt quick, effective and reasonable courses of action.

Ability to remember names, faces and details of incidents.
Education and Work Experience
Possess a High School diploma or its equivalent. Physical Demands and Work Environment
WORK ENVIRONMENT
The work environment involves high risks with exposure to potentially dangerous situations or unusual environmental stress, which require a range of safety and other precaution, e.g., close proximity to vehicular traffic, extreme outdoor weather conditions, subject to possible physical attack or mob conditions, or similar situations where conditions cannot be controlled.

PHYSICAL DEMANDS
The work requires some strenuous physical exertion such as lifting, pulling and loading of equipment and of some heavy objects over 50 pounds. Possible extensive standing or sitting inside or outside and ability to defending oneself or others against physical attack.
Disclaimer
Statements included in this job description are intended to reflect in general the duties and responsibilities of this classification and are not to be interpreted as being all inclusive. The employee may be assigned other duties, which are not specifically included.

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