Job description

1. Fulfill hardware, peripheral, and special technology requests ensuring prompt deployments

2. Serve as onsite Logistics focal for deploying equipment

3. Ensure equipment is functioning and sanitized before redeployment

4. Create UPS labels and send shipment notifications with tracking information

5. Sort and disposition incoming equipment and wireless items

6. Cross reference equipment orders and field requests ensuring shipments are correct

7. Schedule and complete hardware refresh appointments with vendor technicians

8. Organize stock room ensuring accessibility and perform routine maintenance

9. Travel as requested to assist with equipment deliveries and pick ups

10. Update hardware inventory in the DHS Asset Management and ServiceNow systems

11. Submit ServiceNow requests for hardware reimages and accidental damages

12. Work closely with NTT Service Technicians and Business Application & Technology staff to process ServiceNow bulk equipment orders, schedule imaging sessions, and perform quality assurance for large-scale projects

13. Initiate the electronic surplus process by creating and submitting requests to dispose equipment following security and safety measures

14. Identify hardware trends and report inventory discrepancies

15. Maintain daily inventory summaries and weekly reports in MS Teams

16. Provide status updates to Unit Manager

Job Type: Contract

Schedule:

• Monday to Friday

Ability to commute/relocate:

• ATLANTA, GA 30303: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Associate (Preferred)

Experience:

• report writing, data collection, tabulation, and analysis: 1 year (Preferred)
• ServiceNow: 1 year (Preferred)
• Microsoft Excel and MS Teams: 1 year (Preferred)
• Non-technical business administrative support: 1 year (Preferred)

Work Location: In person

abouteureka.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, abouteureka.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, abouteureka.com is the ideal place to find your next job.