Job description

Goodspeed Merrill (G|M) is growing… and we are seeking a qualified Team Coordinator & Client Experience Manager to grow with us and support our world class Partners and Attorneys in the Advanced Tax Strategies (ATS) group. In this role, you will work in partnership and under the direction of a team of attorneys at Goodspeed Merrill to develop close relationships with clients and support their best interests.

The Team Coordinator & Client Experience Manager handles a wide range of executive and administrative responsibilities, including independently initiating and implementing processes to manage projects. A successful candidate will be able to leverage their experience and judgment to support the ATS group and its clients.

Core Responsibilities

• Coordinate Team Member actions consistent with priorities, including follow-up and implementing accountability measures
• Regular communication with internal stakeholders to identify opportunities to improve client experience
• Provide administrative support for ATS Team Members, including managing an active calendar of appointments, completing expense reports, creating agendas, and compiling documents for meetings
• Oversee client onboarding and matter management, including initial intake, drafting engagement letters, opening new matters, and ensuring client information remains updated in the matter management system
• Manage project status and priorities on Monday.com (project management software)
• Design and implement client contact and status update plans
• Manage SharePoint folders for delivery of, and collaboration on, documents with clients
• Familiarity with legal entity formations (Secretary of State) (preferred)
• Familiarity with IRS EIN applications and other tax elections forms (preferred)

Skills and Abilities:

• Excellent communication and client service skills
• Exceptional organization and time management skills
• Capable of managing and coordinating multiple tasks and projects simultaneously
• Flexible attitude to deal with interruptions and changes in priorities
• Understanding of Outlook and API integrations
• Ability to work effectively as remote or in person (or both) team member

Experience, Education, and Knowledge Requirements:

• Associates degree required; bachelor’s degree preferred
• 3 + years’ experience in administrative support or project management

To work with G|M you should appreciate:

• A client first mindset and willingness to put in extra effort as client priorities dictate
• A culture of high achievement while enjoying the work and the people you work with
• Flexibility in how we operate, intended to accommodate a growing and dynamic law firm environment
• Outstanding benefits including:
• Health Insurance
• Life Insurance and Long Term Disability
• 401(k) Plan
• Paid Time Off
• We offer competitive compensation commensurate with experience, with this position ranging from $65,000 to $80,000 per year.
• G|M is located at 9605 S. Kingston Court – Suite 200 in beautiful Englewood, Colorado 80112. Come join us!

Legal Disclaimer

Goodspeed Merrill is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. Qualified applicants are provided an equal opportunity and selection decisions are based on job-related factors.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Englewood, CO 80112: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Administrative Support: 3 years (Required)

Work Location: Hybrid remote in Englewood, CO 80112

abouteureka.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, abouteureka.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, abouteureka.com is the ideal place to find your next job.