Job description
Woodsville Guaranty Savings Bank is a community bank in New Hampshire that serves the financial needs of businesses and consumers in the area. Currently, we are looking for a Team Leader in our Woodsville Walmart branch. In addition to the Teller and Customer Service Representative duties, the Team Leader is responsible for scheduling and mentoring staff while assisting the Branch Manager.
Team Leader Responsibilities:
- Perform Teller duties such as processing customer transactions, providing account services, and balancing cash draw, as needed.
- Perform Customer Service Representative duties such as opening accounts, cross-selling products and services and complete opening, closing and account maintenance.
- Provide exceptional customer service and answer customers questions
- Mentor staff and assist new employees
- Create and manage staff schedule
- Assist with locating teller discrepancies, approving wire transfers, overdrafts decisions and reviewing transaction requiring supervisor override.
Team Leader Requirements:
- Excellent customer service skills
- Strong communication skills
- Ability to use and learn computer-based systems
- Cash handling experience
- Attention to detail
- Experience with staff supervision is preferred
Benefits:
- Health, dental and vision insurance
- Life and long term disability insurance
- Paid time off
- 11 Paid holidays
- 401(k) retirement plan with company contribution
- Student loan and tuition assistance
Interested in joining our team?
Woodsville Guaranty Savings Bank encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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