Job description
JOB DESCRIPTIONSTeam Member Job Description Summary.
The Team Member is responsible and accountable for performing specific tasks and duties assigned within the Restaurant including Guest Service, Food Prep, Restaurant Cleanliness and Teamwork.
Job Expectations
The Team Member will work productively in a fast-paced environment, maintain a fast speed of service, interact with Guests, work closely with other Team Members to complete tasks, follow all safety and security procedures, and conduct other duties assigned by the Restaurant Management Team. Duties: • Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities • Abide by the rules and direction given by the Restaurant Management Team and refrain from insubordination • Communicate to their immediate Supervisor when additional training guidance and practice is needed • Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success • Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions • Work together with other Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements • Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed • Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. • Ensure Restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms • Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy.
INDQS
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