Job description

Essential Functions

• Taking guests’ orders.
• Serving Italian ice products that consistently exceed expectations in image and quality
• Serving all guests efficiently while maintaining superior five-star service.
• Handling cash and other forms of payment.
• Answering questions – accurately and politely.
• Demonstrating impeccable product knowledge.
• Performing opening and closing responsibilities.
• Creating flavorful experiences for each guest.
• Offering suggestions and guidance to guests pertaining to our menu and services.
• Preparing all products. This may require lifting 50lbs to shoulder height and intense manual labor.
• Maintaining a unit that is both so fresh and so clean.
• Stocking and organizing the store for maximum efficiency.
• Maintain knowledge of Limited Time Offers, specials, promotional items, catering orders, Rewards Program and other operational knowledge.
• Maintain the qualities of a Top Frog Squad member by:
• Exhibiting the desire to work in a team and craft a collaborative work environment.
• Demonstrating the ability to speak clearly and listen to both guests and other Team Members
• Embodying a passion to craft guest experiences and friendly interactions.
• Invariably embraces change and new tasks in the workplace.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Requirements

Experience and Qualifications

• Minimum of 1 year of quick service, fast casual or retail experience or relevant experience volunteering and providing customer service.

Skills

• Must be out going and friendly.
• Must be able to work independently.
• Must be self-starter and self-motivated.
• Must be creative and think outside the box.
• Must have people skills and be well spoken.
• Must represent the brand well.
• Must love talking to strangers and making new friends.

Job Type: Full-time

Pay: $10.00 - $14.00 per hour

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Warner Robins, GA 31093: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

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