Job description

Job Title: Technical Administrative Assistant

Reports to: VP of Technology

Position Overview:

The Technical Administrative Assistant is responsible for providing technical/administrative support for the IT Staff. The Technical Administrative Assistant will also be responsible for maintaining and updating the company’s reports and technical documentation.

Key Responsibilities:

• Provide administrative support to IT Staff, including troubleshooting, database updates and resolving technical issues
• Coordinate with other departments and teams to ensure that technical issues are resolved in a timely and efficient manner
• Maintain and update the company’s reports and technical documentation
• Generate and manipulate spreadsheets in Microsoft Excel
• Generate reports in Relational Database and send reports to contacts
• Perform minor HTML edits of email and document templates.

Qualifications:

• Bachelor’s degree preferred
• Strong problem-solving skills and ability to troubleshoot technical issues
• Excellent verbal and written communication skills
• Strong attention to detail and ability to work independently
• Well versed in Microsoft Excel and Microsoft Office 365 Suite
• Experience in Power BI a plus
• Familiar with uploading files to cloud and/or server, e.g. SFTP client
• SQL experience preferred
• Knowledge of HTML preferred

Physical Demands:

• This position requires the ability to sit and use a computer for extended periods of time

Benefits:

• Competitive salary and benefits package
• Health insurance, 401(k) plan, and paid time off
• Opportunities for professional development and growth within the company
• Friendly and collaborative work environment
• Encourage work-life balance

Job Type: Full-time

Pay: $41,600.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Burlingame, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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