Job Description

The Transplant Diagnostics (TDX) business (also known as One Lambda) is the worldwide leader in HLA typing and antibody detection assays, and is known for its commitment to quality, service and innovation.

As a brand of Thermo Fisher Scientific, our commitment is to deliver the most consistent and reliable reagents. The driving force behind our product development and educational programs is facilitating a new standard of care in transplant monitoring. We develop and distribute a comprehensive line of HLA typing and antibody detection products, laboratory instrumentation, and computer software that are used to simplify and automate testing procedures and final test evaluations. Our diagnostic tests are used by transplant centers worldwide to study compatibility of donors and recipients pre-transplant, and post-transplant to detect the presence of antibodies that can lead to transplant rejection.

The Technical Applications Specialist II will gain in depth technical skills in one or more products for our Transplant Diagnostic (TDX) business.

Responsibilities:

The responsibilities include, but are not limited to the following:

• Provide product training to PSS/TAS/FAS and other internal colleagues.
• Provide technical support through analysis of customer data and provide interpretations to customers.
• Resolve customer product performance inquiries.
• Analyze product performance conditions and replicate end-user laboratory conditions to identify and isolate factors causing product performance failures.
• Independently conduct tests and/or experiments to validate proposed solutions.
• Communicate recommendations to end-users.
• Maintain professional relationship with development teams for continuous self-training and provide teams with technical findings to supplement R&D’s continuous quality product improvement programs.
• Travel as needed to customer centers and conferences/workshops (Domestic and International) to perform training sessions.
• Assist in planning and involvement with in-house and external workshops including participating as an instructor.
• Prepare and present reports and formal presentations to management regarding activities and results
• Perform routine instrument maintenance, equipment calibrations, lab supplies and reagents and maintain a clean and orderly laboratory areas.
• Develop in-depth and detailed technical knowledge and skills in order to provide technical support to customers, channel partners and sales teams in resolving product performance problems. This includes: training, laboratory investigation, data analysis and interpretation.

Accountability:

• Maintain confidentiality of critical laboratory data and business information. In addition they will ensure that safe laboratory procedures and protocols are followed at all times especially in the application of universal precautions in handling of all blood and blood byproducts
• Able to maintain the confidentiality of critical business and product related information
• Exercise good judgment, discretion, and common sense in the course of performing the required professional duties and responsibilities
• Self-motivated and confident with decision making

Contacts and Relations:

This position interacts with several departments including product managers, project leaders, scientists, laboratory staff members, sales department teams, marketing and public relations department and management.

Minimum Qualifications:

Education/Training Experience:

• Minimum of Bachelor of Science in the Biological Sciences or related field
• 1-3 years of HLA experience required
• 1-3 years of NGS experience preferred

Preferred knowledge of:

• Ion Torrent and Illumina sequencing workflows
• AllType NGS, LinkSeq (RT-PCR), SeCore (SBT), LABType (SSO), MicroSSP, LABScreen, FlowPRA, One Lambda Tissue Typing Trays, Lambda Cell Trays, and Lambda Antigen Trays
• Typestream Visual software
• SureTyper software
• HLA Fusion software
• Utype software
• Microsoft Office (i.e. Word, Excel, and PowerPoint)

Ability to:

• Exercise independent discretion and judgment in execution of their duties
• Plan and organize oneself in a reliable and consistent manner
• Communicate effectively, both orally and in writing with management, staff members and third parties (customers and channel partners)
• Maintain high professional corporate image at all times with third parties

Training Requirements:

• Microsoft Office
• All OLI Products
• All OLI Software

Working Conditions/Physical Requirements:

• Able to work in a laboratory setting working with human blood and/or tissue products
• Able to occasionally sit in front of monitor using PC for data input and/or analysis
• Ability to lift packages and materials up to 25 lbs. as required

About us:

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 120,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards