Job description

It's More Than a Job, It's A Calling!
Position: Technical Resource Assistant, Facilities Dept.
Location: Good Shepherd hospital; Barrington, IL.
Part Time - 0. status - working 16 hours a week

Major Responsibilities:
Performance of diversified technical and administrative tasks in support of Facility Operation’s departmental programs.
Utilizing the computerized maintenance management system, building automation system, various reports and vendor data; compile, analyze and summarize data to support changes to the physical environment.
Provide support to safety officer during safety rounding, construction assessments and physical environment meetings.
Utilizing the CMMS, ATG and Building Automation System data develop specialized management reports that support departmental KRAs.
Coordinate with internal and external sources customers to accomplish activities such as printing and/or graphic services, software, systems maintenance and repairs along with ordering departmental supplies.
Coordinate events/meetings: secures space, prepares memo and/or notifies participants, arranges for equipment, room set-up, food requirements, etc.
Initiate follow-up for calls, correspondence, etc. received by the supervisor.
Maintenance of Engineering computer database
Maintains associate training records.
Responsible for collecting, organizing and updating regulatory documentation for the facilities department.
Maintains active list of vendor provided services and contact information for normal, after-hour and emergency contact.
Responds to patient complaints, resolves problems, or directs associate/patient to appropriate Advocate resource.
Assist Safety Officer with safety inspections and physical environment issues. Attend PE Committee meetings and provide administrative support producing meeting minutes in a timely manner. Assist safety manager with the development of reports and regulatory paperwork.
Participate in safety inspections; documenting finding.
Attends Physical Environment committee meeting ensuring meeting minutes are completed.
Create supporting documents and reports with assistance from the safety Officer.
Assist with purchasing of supplies and repair parts.
Place Orders with Vendors, negotiate best price.
Place Orders in Lawson
Place service call with outside service companies.
Participation in various modes of job training and/or supplemental classes to enhance existing abilities and acquire new skills
Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives.
Receives required core training i.e., fire, safety, hazard communication, safety, infection control, and skill enhancement training.
Maintains knowledge base regarding equipment operation and/or safety issues. Attends educational events, staff meetings, and off-campus educational seminars.
Provision of training to facility department staff
Assists supervisor with presentations and classes for new employee and outside contractors as needed.
Provides training to staff, concerning computer operations and development of presentations.
Assists supervisor with data analysis and provides recommendations, concerning unusual trends and training needs.
Implementation of CQI (Continuous Quality Improvement) and OI (Operational Improvement) objectives
Assists facility and department with accomplishment of CQI and OI goals.
Supports system, hospital and department CQI and OI goals.
Supports system, hospital and department CQI and OI goals.
Take action upon mail and/or correspondence received by area.
Collect data and/or compile information to prepare reports for the Facilities Operations Manager.

Education/Experience Required:
High school education or equivalent
Completion of formal computer training programs in word processing, spreadsheet and data base management.
5 yrs administrative support experience required including experience in computer operations.

Knowledge, Skills & Abilities Required:

• Basic skills to provide technical/supervisory support. • Experienced at performing computer operations using spreadsheet, database, and word processing.

Physical Requirements and Working Conditions:

• Ability to lift the lightweight requirements according to DOL definitions. • Ability to work under stressful conditions and in difficult situations. • May be exposed to hazardous materials and toxic substances. • Ability to work flexible hours. • Ability to use telephone and radio. • Ability to type.

This requirement supersedes any previous lifting requirement effective 12/17/2014. Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case by case basis. May be required to lift greater than 35 pounds from floor to waist.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

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