Are you ready to take the next step in your career as a full-time Technical Support - Vendor Relations Manager? Our progressive IT company is seeking a skilled and motivated professional to join our team and help us revolutionize the industry. In this computer technology role, you work with cutting-edge technology solutions and collaborate closely with our vendors to configure solutions that meet the needs of our clients while driving innovation. If you're ready to join a company that values your skills and offers you the chance to grow professionally, join us at IT Solutions in North Liberty, IA today!

WHY YOU SHOULD JOIN US

Wondering why you should join our amazing, innovative team? We'll tell you why!

This computer technology position earns a competitive salary of $40,000 to $70,000 per year. We provide exceptional benefits, including subsidized medical, dental, vision, life, a retirement plan with a company match, paid time off, tuition reimbursement, quarterly bonuses (paid as dollars or additional PTO), relocation assistance, professional development assistance, employee discounts, and flexible scheduling. Additionally, we offer time off most weeks during normal business hours to take care of personal things that need to be done during normal business hours.

Is this sounding like the perfect opportunity for you? Keep reading about this position as our Technical Support - Vendor Relations Manager!

OUR IDEAL TECHNICAL SUPPORT - VENDOR RELATIONS MANAGER

Can you meet these requirements?

• Advanced computer competency
• Ability to master new software quickly
• Ability to train others
• Ability to configure software
• Ability to read extremely fine print

Technical writing and project management skills are preferred, but not required. The ability to build computer workstations and select compatible parts would be a plus!

Do these traits resonate with you?

• Customer-oriented - excellent customer service skills
• Attentive - follows complex instructions accurately
• Punctual - manages a variety of tasks without letting one fall behind
• Adaptable - works efficiently both independently and as a part of a team

Are you able to work this schedule?

• Monday through Friday from 8:00 AM to 5:00 PM with some time off during regular business hours most weeks

If you answered "yes" to these questions, keep reading to find out what your day-to-day is like and why our team loves working with our business!

WHAT YOUR DAY ENTAILS AS OUR TECHNICAL SUPPORT - VENDOR RELATIONS MANAGER

Being our essential Technical Support - Vendor Relations Manager, you're responsible for providing technical assistance to small businesses seeking our expertise. Your main focus is to resolve software and hardware issues, as well as configure and install new software and hardware. Every day, you work closely with our clients, demonstrating a positive and solution-driven attitude while ensuring timely and efficient handling of each request. Your passion for continuous improvement shines through as you collaborate with our team to create new strategies and services that cater to the changing needs of our clients.

Apart from providing vital tech support, you also play a crucial role in managing vendor relationships and ensuring the timely delivery of equipment and software needed to support our customers. You're quick to learn new software tools and have the confidence to train and provide support to others. Your ability to solve complex IT issues brings immense satisfaction as you make the lives of our clients easier with the exceptional support that you continuously provide!

LEARN ABOUT US AT IT SOLUTIONS

We have been taking care of businesses and their technology needs since 1984. As a managed service provider (MSP), we don't sit around waiting for our clients to call for help with their networks or other technical support. We monitor their systems around the clock so that we can solve problems the moment they arise. In most cases, issues are fixed even before our clients know they have one. At IT Solutions, we are managed services done right.

Our smart and savvy employees are key to our success as a company. When they are together, the natural result is a friendly team environment and a positive workplace. To thank them for their dedication, we promote a healthy work-life balance and provide time off during regular business hours. Generous benefits, flexible scheduling, and professional development assistance are additional ways we show our employees how proud we are of our tight-knit team!

TAKE ADVANTAGE OF THIS AMAZING OPPORTUNITY!

Ready to take the next step in your computer technology career? Apply now with our quick and easy mobile-friendly application to take the first step toward a brighter future in IT!

Location: 52317