JOB SUMMARY

• Is responsible for comprehensive, prompt and efficient customer transactions. Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.

• Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances

• Cross-sells financial institution services such as safe deposit boxes, savings accounts, IRA’s, CD’s, etc.

• Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Generates customer receipts.

• Places holds on accounts for uncollected funds.

• Counts, checks and packages coins and currency.

• Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary.

• Ensures that the teller station is properly stocked with forms, supplies, etc.

• Reports malfunctions of teller terminals and other equipment used at the teller station.

• May be responsible for checking night depository bags and recording proper information on the financial institution’s forms.

• Performs other duties as assigned.

• Attends seminars and meetings as appropriate

• Comply with all safety policies, practices, and procedures.

• Participate in proactive team efforts to achieve departmental and company goals.

• Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services.

• English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Communication— Good interpersonal communication skills, both oral and written.,

• Bank Secrecy Act – In the performance of all the respective tasks and duties, employee will maintain knowledge of Bank Secrecy Act regulations and all other regulatory, security and bank policies and procedures.

• Communication/Clerical Skills—Organizational and computer skills; ability to operate standard office equipment such as adding machines.

• High school diploma or equivalent.

• Successful completion of in-house training program