Job description

Position: Title Company Assistant

Location: Metairie, Louisiana

Starts: Interviewing Now!

Company Summary

Crescent Title, LLC is the top title company in the New Orleans Metro area for the past 20 years with seven locations each managed by a highly skilled real estate attorney. We specialize in both residential and commercial real estate transactions, ensuring that all parties involved in the sale can proceed with confidence and peace of mind that their purchase and investment is safe. In addition to real estate transactions, we offer succession and will services, continuing education to real estate agents, business development, and business entity formations. Crescent Title prides itself on our communication skills and excellent customer service that we provide for each transaction.

Does this sound like a company you want to work for? If so, keep on reading!

Your Role on the Team

As an Assistant, you will manage the front desk, answer phones, open files for Crescent Title’s Metairie location while assisting our two Escrow Officers and Marketing director. This role requires attention to detail and the ability to multi-task.

You must be able to efficiently work files throughout the closing process while having the ability to work well with our customers.

Status: Full-Time

Rate: TBD based on experience (includes salary, commission, 401K, bonuses, and medical and dental benefits)

Assistant Responsibilities:

• Managing the front desk, conference rooms
• Receiving customers, parties to closings, other visitors
• Answering phones
• Timely preparation of all escrow files and ordering all information necessary for the closing of escrow transactions
• Order title abstracts
• Prepare title commitments and CPLs for lenders
• Order and update payoff/assumption statements
• Clear title requirements
• Input file data into SoftPro
• On a limited basis, answer Customers' questions and/or telephone calls concerning the administrative process of the parties' transactions; and answer real estate agents' questions and/or telephone calls concerning the status of their pending files
• Customer Service - Take calls from lenders, buyers, attorneys, realtors, insurance companies and others are handled on a daily basis

Assistant Qualifications:

• Assistant Escrow Officer experience is preferred, but not required
• SoftPro experience is preferred, but not required
• Proficient in Word, Excel, PowerPoint, Teams, and Outlook
• Ability to learn and implement systems that are in place within the office
• Excellent project management skills to effectively manage requests from initiation to completion
• Excellent communication skills, both in person and digitally
• Strong organizational skills, attention to detail, ability to prioritize and meet deadlines
• Ability to work without direct supervision, and efficiently manage tasks and time
• Self-starter, excellent communicator, flexible, approachable, professional demeanor, creative
• Problem solver and solution seeker

Job Type: Full-time

Pay: $30,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• Metairie, LA 70001: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have previous experience at a title company?

Education:

• High school or equivalent (Required)

Experience:

• Title processing: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person

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