Job description
ESSENTIAL DUTIES:
- Schedule resident appointments, surgeries, diagnostic and therapeutic services, etc and compile documents to accompany resident.
- Schedule Transportation for the level needed.
- Verify Insurance and obtain referrals when necessary.
- Complete medical necessity forms.
- Contact responsible party about the appointments.
- Prepare documents needed for appointment.
- Communicate needs with nursing staff.
- Record medical and administrative information into the EMR.
- Maintain Lab and Pharmacy records on the units.
- Schedule appointment for in-house contracted physicians.
- Gather information for visiting physicians (i.e. eye, dental, etc) and assist when needed.
b. Maintain visitation lists and reschedule when necessary.
- Maintain and organize nursing forms on all units and assist with updating when required.
- Answer the telephone on all units and assist with routine information, take and deliver messages to appropriate personnel.
- Accompany resident to health appointments or transport to in-house appointments when needed.
- Assist the Medical Records Director with other assigned duties.
QUALIFICATIONS:
- Any combination of education and experience which indicates possession of the skills, knowledge and abilities listed above.
- Qualifications for this position is completion of high school degree or the equivalent. Prior experience preferred.
SKILLS/KNOWLEDGE:
- Familiarity with windows-based computer programs and the ability to learn electronic medical record charting.
- Knowledge of medical terminology.
- Basic knowledge of AHIMA requirements for charting and recording medical information.
- Basic knowledge of medical insurance plans, CPT and ICD-9 codes and keeping current with updates and pre-authorization guidelines.
- Maintain HIPPA compliance and confidentiality at all times.
- Strong written, oral, and interpersonal communication skills required.
- Ability to work independently and proactively.
- Ability to cooperate as member of work unit and effectively communicate with staff.
- Ability to effectively prioritize and execute tasks in a timely manner.
- Ability to problem solve, multi-task and be detail-oriented required.
- Operate standard office equipment including printers, copiers, fax machines and scanners.
- Ability to demonstrate physical fitness to include standing and walking for extended periods of time, moderate to heavy lifting (over 30 lbs) and ability to push a wheelchair (up to 200 lbs).
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