Who We Are…

With over 50 years of experience, and several CITY Furniture and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY Furniture continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY Furniture, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY Furniture team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video!

Our Vision is to be the ultimate furniture and mattress store.

Our Purpose is to enrich people’s lives and make the world a better place.

Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment.

Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

What Benefits You’ll Receive…

• Competitive, Transparent Compensation
• Medical, Dental, and Vision
• Life & Disability Insurance
• Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
• 401(k) with Company Match
• Paid Vacation & Sick Time
• On-Site Health & Wellness Clinic (Tamarac & Plant City)
• Employee Resource Groups (ERGs)
• Flexible Environment
• 95% Promote from Within
• Employee Assistance Program (EAP)
• Associate Purchase Discount Program
• And so much more….

What This Role Is…

As a Vice President of Digital Commerce, the primary function of this position is to oversee City Furniture’s eCommerce strategy to drive sales growth via Cityfurniture.com. This role is responsible for the management and development of eCommerce team, digital experience, and content. This includes managing all aspects of the digital business including, business planning, content strategy and development, online marketing, website design, and ensuring the best digital customer experience. The Vice President of Digital Commerce must be a collaborative leader that is ultimately responsible for driving the overall eCommerce strategy, while partnering with relevant teams across the organization to enhance the online user experience, maximize usability, performance, and ROI.

The Vice President of Digital Commerce stays abreast of industry trends, current and emerging ecommerce, and digital marketing shifts to ensure best in class Customer Experience at all times. This role is responsible for working with all Digital and cross-functional Teams; Sales, IT, Merchandising, Marketing, and Supply Chain to deliver the Digital Strategic Roadmap Plan and to improve sales, engagement, and conversion. This position demonstrates ability to think globally/strategically, frames new and complex issues - a serious thought leader that can make strategic choices and help focus the organization on the most critical and value-added activities while leveraging industry best practices, benchmarking, trends, and competitive intelligence.

The Vice President of Digital Commerce must be an overall inclusive leader with the ability to communicate and relate both up and down the corporate organization.

Your contributions will ensure the success of the eCommerce Marketing Department at CITY Furniture.

What You’ll Do…

As a Vice President of Digital Commerce, your primary responsibilities are:

• Team Management & Growth - Directs and manages teams accountable for daily operations. Oversees and directs the work of Senior Managers, Managers, and their subordinates. Develops and mentors associates through on-boarding, open communication, training and development, opportunities and performance management processes. Builds and maintains associate morale, and motivation. Ensures the team is appropriately staffed with required competencies.
• Strategy Development and Execution | Competitive Landscape Research – Builds strategies that translate key business challenges and customer needs into digital opportunities. Ensures growth and optimization of consumer awareness, market share and/or specified initiatives. Drives the prioritization of Product Enhancements. Reviews the competitive marketplace and makes recommendations for adjustments to operational and strategic activities based upon identified information and best in class strategies and emerging technologies. Leverages experience and knowledge of industry best practices and supporting technologies to develop an exceptional digital, mobile, and e-Commerce experience for our Customers.
• Cross Functional – Partners cross-functionally to translate and define business needs for area of responsibility to execute against. Responsible for working with all Digital and cross-functional Teams like Sales, IT, Merchandising, Marketing, and Supply Chain teams to deliver the e-commerce channel plan and to improve traffic, engagement, and conversion.
• Analysis and Reporting - Utilizes strong business analytics and data to find actionable solutions to customer and business issues. Analyzes performance drivers, proactively determines actionable strategy, and then contributes to identifying solutions for mitigation and/or optimization to achieve overall business goals. Provides executive performance summaries to Senior Leadership.
• Planning & Budgeting – Works alongside the Vice President and Senior Leadership to develop Annual Roadmap plans. Provides thought leadership and perspective for adoption where appropriate. Responsible for all budgeting, forecasting & reporting on key business health metrics.

Additional duties and responsibilities as a Vice President of Digital Commerce:

Financial Transaction Responsibilities
This position is responsible for approving financial transactions and preparing financial transactions for approval by others (i.e., process invoices, etc.).

Decision Making Responsibilities

This role is responsible for decision making and working alongside Senior Leadership to manage all strategic decisions within the Digital department.

What We’re Looking For…

• Competencies and Job Specific Skills
  • Strategic Thinking
  • Analytical Ability
  • Business Acumen
  • Forecasting
  • Serves and Develops Others
  • Decision Making/Judgement
  • Cross Cultural Agility
  • Effective Communication
  
  

What’s Required…

• Education & Work Experience:
  • Bachelor’s Degree in Digital Marketing, Advertising or related field preferred
  • 10+ years of experience with Marketing, E-Commerce or Digital Marketing preferred

• Work Environment & Schedule:
  • This position is required to work a flexible 50-hour work week, Monday through Friday, in a hybrid – remote/corporate office environment.
  • Travel to corporate office once a week.

• Physical Requirements:
  • Limited light lifting is required upon request.
• Technology Requirements:
  • Microsoft Office (Outlook, Word, Excel, and PowerPoint)
  • SEM/SEO
  • Solid knowledge of online marketing tools and best practices
  • Customer Relationship Management Software (CRM)
  • Personalization/Targeting
  • Product Information Management Systems (PIM)
  • Ecommerce Taxonomy
  • Mobile
  • Promotional Planning
  • Microservices & APIs for Commerce Solutions
  • Augmented, Virtual, and Experiential Reality
  • Machine Learning
  • AI Based Search & Product Recommendation Providers
  • Content Management Systems (CMS)
  • Customer Data Platforms (CDP)
  • Order Management Systems (OMS)
  • Martech Solutions
  • Google Cloud
• Certifications / Licenses
  • Valid Florida Driver’s License