Job description

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

We are looking for a strategic and dynamic leader to partner with branch and distribution management to grow the San Ramon/Walnut Creek middle market commercial book of business. This position will report to the Pacific North Region Commercial Manager.

Responsibilities

Responsible for the profit, growth and fostering of internal and external relationships made up of $155 million book of P&C premium. Directly accountable for the middle market P&C branch underwriting operation and results, including driving new business production premium/account retention and rate efforts for all Commercial P&C Insurance lines of business.

This Commercial Insurance Manager is responsible for hiring, retention, performance management, compensation, technical training, coaching and development for multi-line underwriting staff. The Manager is also responsible for advancing the sales and marketing expertise of the local Commercial Insurance team.

Specific responsibilities include:
P&L - Accountability (premium, profitability, growth, retention, and expense plans/results) for middle market P&C business.

KPI – Accountability for submissions, quotes, binds for each team member, and assigned territory.

Portfolio Management/LOB - Direct profit and loss responsibility for field (lower-middle market) business; coordination, agency management, and production responsibility across the Commercial Insurance product portfolio.

Underwriting Strategy Execution - Manages execution of new middle market underwriting and renewal underwriting strategy for assigned branch(es)

Technical UW/Referral Resource - In collaboration with Product Line and Industry Practice, serves as technical resource for referrals and underwriting authority. Point of contact for branch risks which fall outside of field authority; coordinate efforts with Home Office/Product and Segment leaders.

Audit and Quality Assurance – Responsible for driving the self-audit process for the San Ramon/Walnut Creek retail underwriting team. It is also the primary responsibility for this manager to produce satisfactory and passing corporate underwriting audit scores.

Marketplace Focus - Develop opportunities particular to the marketplace and provide customized approaches on market conditions and agency needs.

Marketing Strategy and Execution - Works closely with Field Operations on development and execution of marketing strategy and coordinates marketing and production activities within the San Ramon branch territory for the entire portfolio of Commercial Insurance business.

Business Development - Directs business development activities and provides guidance for implementing sales and/or product launches.

Producer Management: -Primary responsibility for managing regional/local producer plant; responsible for cohesive and consistent agency management strategies across assigned locations. Facilitates product education/appetite; serves as point person for key local producer relationships.

Budget and Expense Administration - Oversees business and budget planning for all business produced within the San Ramon branch. Ensures effective expense administration for assigned locations.

Staff Development and Staff Administration (including Performance Management and Compensation) – Accountable for new hire onboarding, training, and developing, succession planning, culture of inclusion, coaching and mentoring and retention of staff. Ensure effective deployment of staff for assigned locations; maintain mentoring / succession relationship with several High Potential Senior Underwriters, Specialists, Sr Specialists, Executive Specialists within assigned locations. Oversee workflows, staffing resources, and appropriate application of technology to ensure efficient, cost-effective field operation. Collaborate with HR on performance management and compensation process.

Qualifications and Competencies:
Understanding of Chubb’s middle market P&C Lines products and appetite

Strong technical multi line underwriting skills, preferably high level of underwriting authority and strong credibility with CI WHS Industry practice and Line of Business

Strong leadership skills to manage a team of multiline commercial underwriters

Strong understanding of field distribution plant (broker, regional, independent agents)

Strong people management skills

Strong focus on KPI management with accountability

Advanced marketing and sales skills

Builds Strategic Relationships

Drives Customer Focus

Demonstrates Agility

Drives Execution

Exerts Operational Decision Making

Exhibits Skillful Communication

Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

The pay range for the role is $146,500 to $240,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found at https://careers.chubb.com/global/en/north-america . The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
EEO Statement
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion,and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin,ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliationagainst any individual who reports discrimination or harassment.

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