Job description
Description: Monday - Friday 8:00am-5:00pm
The job will consist of working within the operations/service teams to ensure our customer spare parts are shipping, receiving purchase orders, inventory accuracy and logistics (shipping & receiving) are fulfilled in a timely manner and primary responsible for the warehouse organization.
Responsibilities, but not limited to:
The job will consist of working within the operations/service teams to ensure our customer spare parts are shipping, receiving purchase orders, inventory accuracy and logistics (shipping & receiving) are fulfilled in a timely manner and primary responsible for the warehouse organization.
Responsibilities, but not limited to:
- Packing, shipping and receiving spare parts/machine orders, purchase orders, warranty request, rental Cal-tools, and sales orders including printing delivery notes, picking, packing, shipping (import/export), invoicing, billing, and tracking
- Maintains a clean, organized and safety warehouse-ready area
- Provides additional back-up support to service department
- Reviewing orders for accuracy and completion, including checking inventory to determine availability of requested parts
- Verifying customer information and order information is correct and up-to-date
- Informing customer of shipping date, tracking, and any possible delays.
- Prepare invoices, shipping documents and any additional requested documents such as commercial invoices
- File all orders received and/or any additional documents
- Ensure orders and shipments, inventory transactions, and quality accuracy
- Purchasing and restock inventory
- Shipping and Receiving
- Report discrepancies of over/under amounts and any damaged products to management.
- Update and maintain information in Customer Master Database, Item Master Database, ERP System INFOR
- Creating shipping labels (UPS/FEDEX/DHL) and shipping documents (packing slips / delivery notes) for domestic and international shipments accordingly to customer’ requirements and following compliances
- Responsible for the export/import documents including the HTS/Tariff List and incoming/outcoming shipments emails and coordination of shipments
- Requesting and sending shipment quotes
- Other responsibilities will include answering calls and requests related to shipping, warehouse, inventory, as well as regular office administration tasks
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