• Greet members and guests in a professional and friendly manner.
• Respond to member questions by providing correct information and answering telephone in professional manner.
• Assist with set-up, decorations, and safety checks before events.
• Host and engage children and families in activities, including pool activities, events, camps, and holiday events.
• Assist parents signing their children in and out and checking identification.
• Be knowledgeable of and comply, at all times, with the Club’s standards, policies and regulations to encourage safe and efficient operations.
• Ensure knowledge of all children’s allergies and special needs.
• Supervise children and use good judgement when in our care. Adhere to all rules regarding younger members.
• Assist with handling kids’ meals.
• Communicate effectively and inform immediate supervisors of any unforeseen circumstances and react appropriately.
• Ensure cleanliness, sanitation, safety, and secure locking of children’s playroom.
• Perform other duties as assigned by managers.

• High school education or equivalent required.
• Must possess CPR and First Aid certification.
• Knowledge of Outlook, internet applications, and use of office equipment.
• Must have knowledge of age-appropriate activities and enjoy working with all age groups.
• Ability to establish and maintain effective relationships with members, guests, clients, and employees.
• Must possess excellent communication skills including strong verbal, written and positive interpersonal skills.
• Ability to project voice and get attention of and cooperation from young members.
• Knowledge of and ability to perform required role in emergency situations.
• Must work in a safe, prudent, and organized manner.
• Ability to interact effectively with members, guests, and staff of diverse backgrounds, cultures, and education levels.
• Excellent team player with ability to work hands on in a fast-paced environment.

• Requires ability to safely lift items up to 30 pounds.
• Continuous walking and standing.
• Frequent lifting, bending, stooping, pulling and repetitive actions.
• Be physically able to reach, bend, and stoop.
• Be able to work in a standing position for long periods of time.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must maintain composure and objectivity under pressure.
• Must be effective in listening to, understanding, and clarifying the concerns and issues raised by members, guests, and team members.

Glen Oaks Country Club, developed in 1991, is an award-winning gated community and country club in West Des Moines, Iowa. Glen Oaks was previously named the #1 golf course in the State of Iowa by Golf Digest. The clubhouse, golf course and residential community is situated on 532 acres of land. The community is shared by an intimate group of friends and families who truly appreciate a lifestyle marked by quality, tradition and unrivaled amenities. The club features a resort-style aquatics park, patio bar & ice cream shoppe, custom culinary offerings with an on-site Executive Chef, a fitness room with on-site personal trainer and a stunning 18-hole Tom Fazio designed golf course that complements the exceptional beauty that is Glen Oaks Country Club.