Job description

Account Manager

Responsible for supporting the company's sales goals through professional sales techniques and good customer service, maintaining quality relations with existing accounts, and providing sales and marketing coverage

Essential Duties & Responsibilities:

• Build and maintain quality relations with existing assigned accounts.
• Develop maximum sales potential out of assigned accounts through competitive sales techniques, knowledge of the company's products and services as well as the competition's strengths/weaknesses.
• Stay abreast of market conditions regarding products, product updates, service offerings and new technologies through available resources.
• Maintain updated, organized files on all assigned accounts
• Provide information to and/or follow up on customer requests.
• Promote and effectively sell company services using established company sales techniques.
• Clarify and fulfill customer requests/needs by presenting various selections of services providing pricing information as requested.
• Understand and respond to customer delivery needs by interfacing with internal personnel.
• Understand and support established sales policies and procedures to provide proper and effective treatment to customers.
• Emphasize saleable services of products to include quality and ability to meet customer specifications.
• Resolve customer concerns in an expeditious and tactful manner.
• Perform other related duties as assigned.
• Maintain a professional office environment.
• Relay appropriate information to customers to enhance the company's image.
• Receive and resolve customer complaints and problems within a timely manner.
• Understand and support sales policies and procedures to provide proper and effective treatment to all customers

Competencies:

• Oral Communication Skills
• Written Communication Skills
• Reading Skills
• Technical Communication
• Customer Relations
• Customer Service
• Diplomacy
• Product Presentation
• Consultative Selling Technique
• Professionalism
• Computer Literacy
• Math Aptitude
• Currency Aptitude
• Interpersonal Communication Skills

Education and Experience:
Education: Four-year degree or equivalent work experience in a similar environment

Experience: Two to Five years of experience in the sales or customer service field

Physical Requirements and Work Content:
Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, move, operate with hands and arms, and lift up to 15 pounds. The employee is regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.
Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is a sedentary position that requires 8 hours of sitting at a desk in a climate-controlled environment with frequent computer, mouse, 10 key touch and phone work.
Additional Comments:
These declarations are not to be an “all-inclusive” list of the duties and responsibilities nor of the skills and abilities required to do the job. They are intended only to describe the general nature of the job and a reasonable representation of its activities. Additional essential functions and/or tasks may be identified by the company and listed as such in the incumbent’s performance appraisal. Various tasks may be assigned under each task or function. The incumbent performs other job-related duties as assigned and required.

This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

EOE; Disabled/Veteran

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Travel requirement:

• Up to 25% travel

Ability to commute/relocate:

• Lewisville, TX 75067: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Sales: 1 year (Preferred)

Work Location: Hybrid remote in Attleboro, MA 02703

abouteureka.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, abouteureka.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, abouteureka.com is the ideal place to find your next job.